The Lyfe @ Missouri, columbia-mo

As I'm writing this I just got an email saying the shuttle will be down for tomorrow as well. Absolutely ridiculous. My experience with the shuttle is the primary reason for this review. The Lyfe advertises itself with easy and quick transportation to campus. If that was the case, I wouldn't be writing this review right now. The apartment itself I have a few minor problems with but the shuttle is unacceptable. For an apartment complex so large, there is only one shuttle available. Not only do people get kicked off pretty frequently, it is constantly undergoing "maintenance" multiple times a week. In the past three weeks alone, the shuttle has been down for at least three of the five days of the week. I understand things happen that can be out of their control but they give zero notice about when it's down and when it is back up. Their urgency to fix it is practically nonexistent as well. There was a week where it was down Friday and it wasn't until Monday when they emailed us again saying it's still down and that there will be a mechanic looking at it at six A.M. Why was it down for four days before a mechanic looked at it? One of my neighbors, who got a parking ticket that same Monday, asked why it was down and the Lyfe replied how they were "temporarily fixing the ac and grab bar." To recap, they shut the shuttle down for four days, didn't have a mechanic come until Monday morning, the "problems" with the shuttle are simply the ac and grab bar, and most importantly, they didn't even fix them. Today is Tuesday and it was down still with zero explanation as to why. The only reason I found out was by asking around to friends and neighbors the second I woke up. I literally had to miss all of my classes today because of the shuttle. I have found myself almost missing exams too because they decided to email us the morning of that the shuttle is down instead of texting us like they did in the beginning of the year. Multiple of my friends here and roommates have gotten parking tickets because they have had to spontaneously drive to campus with little to no heads up and are expected to somehow find a spot to still make it on time. I am waiting for the day that I too have parking tickets because of the Lyfe's incompetence. This is completely unacceptable for such a large apartment complex on the more expensive side of things. Grayson Cottages has half the amount of residents and yet even they have two shuttles. On top of everything, they're raising the rent by almost hundred dollars for the next year. Don't lease here. There are far, far better places who actually care about their students and have working transportation. Also, pretty sure they have either people review botting the place or are forcing employees to give them good reviews. Multiple of the people who left five star reviews are literally followed by the Lyfe's official instagram account. I wouldn't be surprised if they had some affiliation or incentive to leave specifically five star reviews.

As a parent, I absolutely love The Lyfe for our daughter in college. The setup is perfect and well managed. The living quarters are really spacious and each suite has everything they need. They have all the amenities someone would need and a shuttle to the school. We are so relieved to have a nice and safe place for our daughter to live. Everyone is so kind and willing to help. Three cheers for The Lyfe!

The apartment itself has been great so far, so this review is mainly about the shuttle service included with the amenities. The shuttle is way too small for a complex with around 400 or more residents and fills up extremely fast in the mornings. It also gets crowded enough that people are standing and holding onto grab bars while the shuttle is moving, which feels unsafe. For a service residents are paying for, there should be a larger shuttle, an additional one during peak hours, or more frequent trips.

The apartment itself is mostly okay minus some small annoying issues. The main issue is the shuttle. Do NOT live here if you don’t have up transportation. This shuttle is broken almost weakly and it goes out for days at a time. I’ve spent so much money on ride share services because they are not providing the amenity I paid for.

This was my first year at the Lyft, and I feel like over all they could’ve done a better job, the shuttles are not reliable at all, as I’m writing this review and I received a message saying “ Hi residents, tomorrows shuttle service will be ending at 4pm, we apologize for the inconvenience.” I get this text almost every other week. They only have one driver for the mornings and a driver for the evening and if some can’t come they cancel they rides. (The drivers are really nice tho). They also have random roommates connection that you can utilize, but i don’t think they did a very good job matching up people. I truly feel like it was randomized, as if there were no connection to backgrounds or wants and needs when it comes to cleanliness. Besides that it’s an ok place, won’t be living here again and will not be recommending to anyone.