Canvas Townhomes Columbia, columbia-mo

DO NOT, I REPEAT, DO NOT LIVE HERE! The wifi was out monthly going down for around 2 weeks during the longest stretch, and was not high speed like they claim, for all of you gamers. The wifi was even going down during finals week, AS RENOVATIONS WERE BEING DONE. They were waking everyone on the block up with noise as we had finals it was unbelievable and I don’t know how that can be allowed, especially for college students working towards their futures. It would be a disservice to pay for your kid to live here if they are planning on taking classes. Renovations took place for over 3 months, where we had no doors to our cabinets in the kitchen, as well as random workers showing up whenever they wanted and knocking on the doors to our bedrooms, and we couldn’t stop them really from coming in, which was a complete invasion of privacy. During renovations, the floors went unfinished and the whole apartment smelled like paint for over 2 months, while the wifi literally didn’t work 30% of the time. All of the workers were unhelpful and condescending and looked like they hated their jobs. There were genuinely weeks where I didn’t feel like I could live in my own home because it was shared between the workers and they could come whenever they wanted. There was a day where I was unable to access my bedroom because the carpet was being replaced, I have no idea what I would have done if my parents didn’t live in town and I couldn’t stay with someone else. They packaged up all of our PERSONAL BELONGINGS and threw them into our bathroom with other roomates stuff mixed in, in a jumbled mess. They didn’t give a single sorry after I reached out and complained about the renovations, or a way to discount the price. Im truly sorry to everyone who lived here this past year, hopefully everyone moves out and talks bad about this place because it’s a complete scam and they do not care one lick about any of the Residents.

As a parent of a University of Missouri (Mizzou) student who lived at Canvas Townhomes, I want to warn other students and parents before they sign a lease. The photos used to advertise these apartments did not match the condition of the actual unit. During my son's lease, there were constant issues--from malfunctioning appliances to a window literally falling out. Overall, the apartment was run-down and poorly maintained. At one point, the three roommates received a $1,800 water bill ($600 each) and were told it was likely due to a leaking toilet. That explanation made little sense, especially since maintenance issues seemed to be an ongoing problem. Now that he has moved out, they've charged him $305 for cleaning. Meanwhile, workers have already been replacing flooring and appliances throughout the unit, yet he's still being billed for cleaning and repainting. I understand being charged for legitimate damages, such as patching holes from mounted TVs or pictures, but charging for routine painting after a tenant moves out seems unreasonable. This was a very disappointing experience from start to finish. If you're considering Canvas Townhomes, I strongly encourage you to do your research, tour the exact unit you'll be renting, and read the lease carefully before signing. I hope this helps another family avoid the same experience.

If I could give zero stars, I would. This place is a complete scam. The staff in the office look like they hate their jobs. They have hidden fees, they renovated my apartment, and by renovated I mean, ripped out the floors, didn’t even replace the rickety old cabinets, only painted them gray and make them look “modern”. Renovation made it hard to live in and still made me pay full rent for some reason they’re charging me $400 for my last utility bill supposedly because it stretches over two months, even though I had a automatic payment set up and everything outstanding was PAID. This place is actual trash. The parking spots are way too small. And the Wi-Fi is always out, which isn’t great for college students who have assignments due. There’s potholes everywhere. The amenities suck the AC in the gym doesn’t work. The AC in the clubhouse doesn’t work. If you’re thinking about living here think again the apartment wasn’t clean when I moved in. I asked my roommate who was already living there if a professional cleaning company came in and cleaned like Canvas promised me, she said it was a random lady who was just a vacuum cleaner. The first time I vacuumed my bedroom, my vacuum cleaner tank was completely full of hair. The couches in the living room that came with the furniture package were scratched up by a cat. Place is actually disgusting the apartment has a smell that lingers no matter what you do. Fridge has a really weird smell, the dryer set my roommates pillowcase on fire. When I moved in my toilet was broken, and I had to ask my father to fix it. First night I slept on my bed. I realized something was wrong, the bed frame that came with my furniture. Package was also broken. But they did replace it (thanks maintenance) Then we got a new washer and dryer and it also didn’t work. The best thing about this place is the maintenance men. They’re fast and they’re nice. If you wanna live here think again, this should be your last option.

My experience with this property management team has been completely unacceptable due to their constant lack of communication and professionalism. Last year, my roommates and I were significantly overcharged by the utility company. Instead of proactively addressing the issue or keeping residents informed, management provided nothing but excuses and vague answers every time we went to the leasing office. The only way we received updates was by repeatedly showing up in person to ask questions. They never communicated when a resolution was being worked on or implemented, forcing tenants to chase them down for basic information. To make matters worse, management chose to begin renovations while residents were still living in the property. While renovations themselves aren't the issue, the complete lack of oversight was. The contractors left carpets half-cut, nails scattered throughout the parking area, and even left tools inside our unit. This created both safety hazards and demonstrated a complete disregard for the people paying to live there. Communication with management was equally frustrating. Whenever I asked to speak with a manager over the phone, the front desk staff consistently acted as though they were unable to transfer calls or get a manager to speak with residents. Whether this was intentional or simply poor management, it made resolving concerns nearly impossible. Overall, this has been one of the worst renting experiences I've ever had. The lack of communication, accountability, and concern for residents is unacceptable. Property management consistently failed to keep tenants informed, ignored legitimate concerns until they were repeatedly confronted, and allowed unsafe, careless renovation work to take place. I would strongly discourage anyone from renting here if they expect responsive management or a professionally maintained property.

DO NOT EVER RENT HERE!!!!! read: broken AC during June that wasn't fixed for 5 full weeks (illegal), random 2-month long renovations (that are actually illegal to do without written tenant permissions), removed all of our kitchen and bathroom cabinet doors for 3 months, entered our unit without 24 hours notice numerous times (illegal), was screamed at by the ex-manager in my own apartment (illegal and i have it all on video for evidence), they tried to ban visitors from parking in the complex. wifi on the entire complex was out several times, lasting up to a FULL week at a time with no solutions. when i moved in, the carpeting was FILTHY, crispy, and stained, I had to ask for the bedroom doors to have locks installed, and was not given my mailbox key. multiple times they allowed our mail packages to be left over weekends outside the clubhouse for anyone to steal. terrible maintenance service, leaking dishwasher, faulty outlets, and broken porch railings. DO NOT RENT HERE!! also, i talked to management about every single one of these issues, and none of them were ever solved besides the WIFI which is not even their control. every time, they claimed it was not an issue or it was not true (even with the evidence provided)! Do not even respond to this review, Canvas, and make up some random excuse or lie like always. unless it's regarding possible monetary compensations!