Campus Lodge Columbia, columbia-mo

I moved to Campus Lodge in August and I feel like I have been scammed. Do NOT be fooled by any promotional offers they promise for signing a lease. When I signed my lease, there was an ongoing promotion where signers would get a $150 gift card as a bonus. It is halfway through October and I have yet to receive it. Both the previous AND current management have been skirting around this issue. The current management does have my email that I would like the digital card sent to, which I gave them in September. I've emailed upper-level management about this twice and was completely ignored both times. As for the apartment itself, it has been a terrible experience. The room is about 11×10 and a full bed is provided, meaning there is very little space. My friend & I were originally assigned an apartment with a cat, despite my friend's severe cat allergies she mentioned in her application. When I moved in, the space was about as clean as a cheap motel, and my roommate has deep cleaned her floors multiple times and continues to pull up dirt. Three things were severely broken: a kitchen cabinet, the porch door lock, and the mailbox. The parking spaces are small and cramped, and the lot itself is poorly maintained with extremely aggressive speed bumps. The shuttle is often overcrowded in the mornings, with people always standing in the aisle and sometimes people are turned away because it's totally full. The wifi system is also terrible, with absolutely no security. My first month of utilities was $60, which was more than when I lived alone. The rent you sign for is not what you pay since there are additional monthly pest and trash fees, plus if you happen to be assigned a room either with a walk-in closet or on the third floor, it's an additional $5 and/or $10 per month respectively. And as icing on the cake, they charge a convenience fee if you decide to pay by credit card. The front desk folks, maintenance, and shuttle drivers have all been kind. The problem is with the management. I strongly advise not living here. I will consider amending this review if I am to receive the gift card I was supposed to get months ago.

I don't like giving 1-star reviews but this place definitely deserves it. When my son moved in last year, his entire suite was a mess. And I mean, the room was not cleaned up when we moved in. First off, the room looked like the previous tenant just left the place and didn't bother cleaning up the place. The sliding glass door was off its track, there were stains in the ceiling and walls, the smoke detector was missing inside the suite, and the bathroom was like a scene from a horror movie. There were stains at the bottom of the tub and baked in fecal matter in the toilet that never came off throughout his time there. I think they put ammonia in that bad boy but it still wouldn't come off. It was absolutely disgusting. Also, their living space was not in good shape either. The undercabinet range hood vent was barely producing any air that every time they would cook, the smoke detectors would go off. The refrigerator was missing a shelf rail that’s supposed to hold food items by the door and one that’s broken in half so you couldn't even use that part to store anything or else it would fall off. The ice maker never worked too. The microwave was all rusty inside and out. I can't imagine someone cooking/heating up food in that microwave with all the rust melting into your food. As for the complex grounds, the building where my son was living in is definitely in need of maintenance. There were some cracks on the concrete stairs that you could see the steel beams exposed. I was actually glad that he and his roommates decided to move out and find another apartment but I guess the nightmare didn't end there. We got hit with exorbitant cleaning and damage fees, most of which were already there when we moved in. Luckily, I took a lot of pictures of the place so I had proof and they removed a couple of charges but not the walls and a cabinet that they claimed was damaged even though my son swears that it was already in that condition at move-in. We didn't realize that there were a couple of cabinets located under the bed so we didn't get a chance to take pictures of it. I've emailed this place more than 5 times since August after I received the updated invoice but there had been no response from the management. I keep receiving this automated text message and it keeps telling me that someone from management will review my case but no one ever reaches out. I think the only reason I give this a star is because of the free shuttle, its proximity to Mizzou, and some of the amenities that it offers but management really needs to get their act together or hire some good help. This place is literally in violation of several safety codes, health code violations, and false advertising practices. They should be ashamed of letting a business like this operate and continuing to prey on college kids who don't know any better.

I’ve been living at Campus Lodge for approximately 7 months, and it’s been a great experience overall. The location is convenient for me going to work and shopping, and the property is kept clean and well maintained. The office staff and maintenance team are friendly, responsive, professional and usually handle requests within 2 days. Amenities like gym, pool, parking, laundry, etc. are a big plus and are kept in good condition. I’d recommend this place to anyone looking for a quiet, family-friendly, pet-friendly I would highly recommend leasing here for anyone.

My son has been a tenant trying to sublet for 3 months. I have communicated directly with Campus Lodge management and received very little response. My son has a zero balance indicated in the portal, and yet we are told we owe multiple months rent (with no way to pay the supposed outstanding bill). Any attempt to resolve the situation has gone unnoticed and/or unresponded to (with any meaningful response) since October 1. I would not recommend working with campus lodge due to lack of communication. I have been working on behalf of my son who is a college student, I can only imagine the difficulty young students might have with a first rental when trying to get a problem resolved.

If I could give this place zero stars, I would. Living at Campus Lodge was one of the worst renting experiences I've ever had. They charged me $1,400 after I moved out for damages and issues that were already there when I moved in. When trying to show PROOF of pictures and written damages I recorded at the time of move in I got no response. It feels like they expect former tenants to pay for years of wear and tear instead of taking responsibility for maintaining the property. Speaking of maintenance, don't expect anything to actually get fixed. I submitted maintenance requests throughout my lease, and they were ignored. To make things even worse, the entire property constantly smelled like weed. Hallways, common areas, and even inside the apartment at times. Save yourself the stress and the money. There are far better places to live where management actually maintains the property and treats tenants fairly. 😾😾😾👎🏼