Domain Northgate, college-station-tx

DO NOT LIVE HEREEE. I renewed my lease last year because my experience was decent, but ever since they got new management, it has gone completely downhill. This year has honestly been hell. Maintenance takes FOREVER to respond to anything. The pool is literally green, my roommate had a package go missing, and our sink disposal broke. We put in a maintenance request for the disposal, and by the time maintenance finally came almost a WEEK later, we had already figured out how to fix it ourselves. And now our AC is broken, which is actually unlivable when you’re living in CSTAT in September. We were told it won’t be fixed for another week and a half. Their solution was to offer us their model unit, even though multiple people have access to it, which is especially uncomfortable considering we are all girls. It honestly feels like the new management cares more about constantly promoting lease renewals than actually taking care of the residents who already live here. I really regret renewing and would NOT recommend living here based on my experience this year. I would give this place a 0 star review but that's not an option.

Absolutely horrible experience. When I moved in, the apartment was in terrible condition and the AC did not work. It took them a month to fix it. The apartment is extremely old, dirty, and poorly maintained. The floors had paint drops all over them, and the air vents produced SO much dust that I had to dust constantly just for the apartment to look clean. The bug problem was also horrible. We dealt with a serious cockroach infestation, and my roommate literally woke up with a cockroach in her bed. This was completely unacceptable and made the apartment extremely uncomfortable to live in. I left the apartment intact when I moved out, yet they charged me an absurd amount in move-out fees. One of the charges was for a mattress cover that was already there on the very first day I moved in, and I had pictures proving it. They still charged me. I disputed the charges and it took two months for management to respond. I want to make it clear that the maintenance guys themselves were very nice and respectful, my problem is specifically with management. The manager, in my experience, does a great job of pretending to be a good manager, but when you actually have a problem, you quickly realize how little he cares about residents. Management was not understanding at all, even when they were aware of the condition of the apartments. The location is the only real positive, and it absolutely does not make up for the horrible management, outdated apartments, bug infestation, and unfair move-out charges. I have pictures and documentation of everything. If you decide to live here, document absolutely everything when you move in and be prepared to suffer. I would never live here again.

My experience at this apartment was extremely disappointing from the day I moved in until the day I moved out. When we first arrived during move-in week, the kitchen and living room had not been properly cleaned at all. There was dirt throughout the apartment and kitchen appliances, and even a used tissue left on the floor. One of my roommates’ bedrooms had also not been cleaned or had its carpet washed whatsoever. We had to call maintenance on move-in day to have the room cleaned. This was already a terrible first impression. Unfortunately, the maintenance issues continued throughout the entire time we lived there. At one point, the apartment above mine leaked water into my bedroom, which resulted in holes being cut into my ceiling and fans being left running for about two weeks to prevent mold. I understand the need to dry everything properly, but after the fans were removed, the holes in my ceiling were left open for days. During that time, dust was constantly falling into my room, and I even had bugs showing up in my sink. On top of that, because the fans were running 24/7 for such a long period of time, our electricity bill that month was extremely high. We were essentially paying for electricity being used to address a maintenance issue that was not caused by us. We also had repeated problems with roaches despite living on the third floor!!!! At the end of the school year, the washing machine was another major issue. It was broken and would not properly drain, leaving our clothes sitting in dirty water. We submitted multiple maintenance requests, but the issue was not resolved. Eventually, dirt and residue started coming up onto our clothes, and some of our clothes even teared. I went to the manager in tears to ask for the washing machine to be replaced and was told that it would not be replaced because doing so was not the cheaper option. We ended up having to do our laundry at friends’ apartments for roughly a month and a half. It took my shirt getting stuck underneath the agitator, to the point where even the maintenance worker could not get it out, for management to finally agree to replace the machine. Even then, the replacement did not happen until about three weeks after all of us had already moved out. I would strongly encourage everyone to steer clear of this treacherous place because if you get bad luck with maintenance issues like this, don't expect them to be fixed.

Son rented 2025-26 school year. The cleanliness of apartment was not satisfactory and was noted at move in. 5 people spent several hours deep cleaning living area. Security is non existent with broken gate and exterior doors that don’t lock/close. When he moved out and turned in keys beginning of May - they did not clear him out of system until middle of July and then proceeded to charge account several unsubstantiated fees. Contact management 2xs through contact form, called 2 different occasions and left message, was told on another occasion that would receive call from management, and emailed [email protected] with no response in 3 weeks span. So here we are- poor customer service.

I am Jimena’s roommate, read her review, then look at this. I was also charged an outstanding balance of $820 after moving out, even though my rent was $1,050 a month. All of the charges they billed me for I was able to prove that was how the apartment was handed to us with pictures, but they disagreed and only removed 1/4 of the charges. I was only there for one year, yet they charged me an amount that makes it seem like I stole the entire washer. On top of that, we went a full month without air conditioning, and these pictures show what our air looked like. I do not recommend living here. It was a terrible experience.