Cherry Street Apartments, college-station-tx

I’ve only been here for a few months, but I absolutely love it. Trinity was very helpful during my tour and signing my lease. John is the main maintenance guy and is also a very helpful. The location, floor plan, furniture, and cleanliness of the apartment is amazing! I haven’t had any problems with getting help and I would definitely recommend living here. While the pool and gym are quite small, it’s a great place to live and the price is great for what you get.

this is by far the worst place in college station. I have been in college station for several years and there is not much comparable for an apartment complex for how bad the place is. Location is great and that’s all you are paying for. Maintenance issues every other week with no response. The people in the lobby leave early and most of the time are not helpful. We didn’t have ac for almost a month. The elevator was broken for the majority of the year. The amenities are awful. It is completely trashed and no one does anything. After everything, they charge more for ridiculous fees that have no reasoning. Absolute waste of money. I wouldn’t wish this place for my worst enemy.

First, I will leave no stars -10,000 stars If you have a child in College Station and you think about living at Cherry Street apartments do not do it. We have had so many problems over the last year with my son living there. So he goes back to school Monday the 17th and his thermostat is sitting at 84 air-conditioning is not working. He has called down he put in work request on the portal no response Then come to find out his bedroom floor is flooded and no response on Monday on Tuesday my son went downstairs. Talks to the girl at the desk. I don’t have a manager or maintenance crew. Someone will come take a look We find out apparently the company is in a mess and they’re being sold. The apartments are being sold so there’s no manager. Finally late Tuesday afternoon. A guy comes up who says I really don’t like working here. I don’t work for this company. He pulled up carpet put in a heat fan. Turned it on and said you need to keep it running. My son was not offered a window unit. Nothing until we sent two emails also to regional manager and no help was provided and until I went yesterday and complained and yelled and had to act uncivil did any response come. Also, I was told I was making too many demands on them. Today Friday they put in a window unit. The only response from regional manager was it’s hot outside. This is normal. Do not let your child live here we are in the process of legal actions trying to cancel his lease. Pass this on It is a horrible, horrible property.#cherrystapartments

DO NOT SIGN A LEASE HERE! Okay there’s a lot to break down here. First off AC, when we first moved in our apartment read 85°. In the middle of August, yeah so our apartment was bad unlivable. They brought in an AC unit and left our main AC on (which shot up our electric bill) and told us it’s because we are in the top floor and it’s the middle of summer. That is such BS because i’m in a new apartment now on the top floor in the middle of August and guess what!! The AC works perfect. So they came in days later and “fixed” our main AC. Well our entire year lease we had AC problems, and I don’t know about you but there’s one thing that has to work in my living space in Texas. my AC. It also began leaking halfway through the lease and ruined wood and my towels. They had to have brought in that little AC unit at least 3 or 4 times. They were so cheap they never wanted to actually fully fix the problem for us. Also because of these continuous AC problems our electricity bill was always so high, so WE were the ones paying for their laziness. Then there was the whole moving out situation. When we moved out we vacuumed, cleaned, and got everything out of our apartment. They charged us $260 in cleaning fees! So it was my boyfriend and I both living in a one bedroom. They were trying to charge us EACH a fee for each thing. So like if there was something a little dirty they were trying to charge us each the fee separately even though it’s a one bedroom. (And this was not mentioned anywhere in the lease). They look photos of the “messes” that they had to clean. I kid you not they took photos of a tiny little coffee spill we had missed and charged us $60. It could literally be wiped up with one paper towel…. They also took photos of the floor and you could literally see my vacuum lines!!!😭 like… basically proving I cleaned but charged me like $50 for that spot. Basically every photo that showed a mess had NOTHING in the photo. You can summit a dispute form. BTW this does absolutely nothing it just to make you feel better. After a couple weeks if you don’t pay your cleaning fee it goes to collections, and then good luck disputing it there. Our cleaning fee never went down or away (so they basically ignored our dispute form which was probably the plan all along so it will just go to collections). We sent 3 emails, multiple phone calls, and went into the office like 5 times and it’s always just the receptionist up there (and she’s great btw!) it’s the manager who NEVER wants to respond to emails or calls EVER!!!! They want to just ignore us and think we will move on. Turns out I am not the only one dealing with this, we went up today and there’s was a line of people with complaints, some just moved out and are complaining just like us, another was a woman who came to break her sons lease and is about to get lawyers involved because her sons apartment has been above 85° for a week straight now!!! There’s so much more I can warn you about. Bottom line DO NOT LIVE HERE PLEASE!!!

The apartment is actually really nice and big but amenities are very bad in the building, you can definitely find a better place in college station for the price with a better gym and pool. AC is constantly broken in the gym and the gym is really small. Hallways and garage are always so dirty which I don’t even mind, garage floor is always covered in leaves and your car somehow gets covered in white powder that falls from the roof of the garage. AC in my apartment always breaks but maintenance is fairly fast. The Elevator is always either broken or shakes as if you’re experiencing turbulence on an airplane. The garage gate is also always broken. Worst Part about this place is trying to renew they always try and increase the rent for current resident who have been there for years while giving leases to new residents at cheaper pricing, Lived here for 3 years and every year the increase the rent even though they have been decreasing the rent for new resident because no one is signing here, there’s much better options in the area for the price. All the negatives that comes with the building i’d still like to live here because the apartment itself is actually nice but they just make it so hard to renew because they want to just keep increasing the price. Constantly increasing the price but the building keeps becoming worse.