Campus Village Apartments College Station, college-station-tx

Absolutely appalled at the lack of preparation they completed for my move in today. I spent over an hour documenting every problem in my apartment for the move-in inspection, however I felt I should make a complaint about the fact I had to put in that much effort for a 1X1 apartment I JUST moved in to. First the kitchen: Microwave door is badly chipped. Cabinets have weird stains, one giant one under the sink. The refrigerator door is all scratched up. The dishwasher was left with trash at the bottom of it. The refrigerator also had so many, what appears to be, animal hairs. The kitchen wall looks like they didn’t even try painting it. The living room: EVERY single tile is separated and has gaps, not to mention the several scratches and dents in it. The couch has so many scratches along the bottom and arms (from what appears to be from an animal.) The furniture has scratches and dents, the chairs with metal on the bottom are rusted from being left outside. The ceiling has water stains EVERYWHERE. Patio door blinds have a broken slat and won’t even go down properly. The paint job on the walls is once again terrible. There is also chipping on the baseboards and corners of the bar. The patio: Door hinges rusted severely. Door doesn’t even fully close unless you lock it (when takes an unnecessary amount of strength) The fire sprinkler is rusted severely as well. Doesn’t even look like they tried on the patio to be honest. Bedroom: Several stains in the carpet. It is also pulling up on the sides. Giant water stains on the ceiling. Dents in the wall and terrible paint jobs on the doors. The bed frame was all stratched up. The mattress was exactly like a dorm bed, and I immediately knew I wanted my own mattress to replace it. The closet door is off its hinges and slides terribly. And last but not least, the bathroom: The towel rack was in the floor when I walked in. The paint near the tub looks like is falling off from a water bubble that burst. The mirror is chipped on all sides, and the ac unit was what looks like painted over in a very rushed fashion. Some of these things are small, I understand, but altogether, this is absolutely ridiculous. I should not have this many problems when I first walk into my apartment. It immediately made me regret choosing to live here. If you are a college student or a parent thinking of living here, please choose somewhere else. I have lived here for less than 24 hours and I am already regretting my choices. I am hoping they will get back to me soon and have a way to fix this disaster. Also if you have anything similar to you happen, speak up, just because you are a college student does not mean you should be given any less treatment! Additional comment, if you have an ESA animal, just be warned that it will take up to 5 emails and texts from the manager before you FINALLy get the pet fee and pet rent removed from your rent payments. I have been in contact since february? maybe about my ESA and it took them until Aug 1st/2nd (when rent was due on the 7th) for them to take it off. Mind you, they confirmed I would not be charged at least 3 times and I even have a text from the manager saying I wouldn’t be charged and yet they put it on the bill anyway :/

My son has been at these apartments going on 2 years now and I’ve been very happy that he’s here. The location is awesome. HEB is literally down the road. There is a cluster of eateries outside the front of the complex. Also, the bus stop to A&M is right out front. My son can count on maintenance to take care of any issues. He had an issue with the washer and the guys took care of it right away. He uses the pool and clubhouse to study and uses the gym. It’s been a great experience so far!

My mom left a 1 star review as well. If it could be 0 I would give 0. There obviously someone deleting 1 star reviews because I come on here daily to check. So I will be coming to check to make sure my review isn’t deleted. Just to make sure I’m not crazy and other people have had the same experience. When I first moved here it was fine… for the first 3 months so we re signed early sense it was at the “ cheapest rate” then our ac went out for 5 months, they provided window units, bugs were coming through the window units because it wasn’t put in right. Then apparently we get a whole new ac system and BOOM that one goes out to. Then our ac went out for 3 more months after that and we finally got told we could move to a new apartment in the complex since dropping our lease wasn’t a option for us since we weren’t going to pay all that money since we are already paying up the butt for utilities because it’s hitting over 100 degrees in Texas we have our 5 ac units going at full blast and the house is around 87 degrees still. ( bedrooms were fine but once you stepped out into the living area it was a sauna and I’m not being dramatic about this either) I have pictures for proof then finally they let us move and promise for us to have some sort of money back… we did get money put into our portal but once rent and utilities bills came… the money was no where to be found. And they haven been contacted about this many times by me and my mother. DO NOT LIVE HERE. Then the front desk people will not help you and all says the same thing “ put in another maintenance request “ or if you call them they won’t answer and the line tells you to call back another time. Called them basically every day and finally I got ahold of someone to fix the WATER DAMAGE in my bathroom. My mom tried calling them as well and the same thing happened to her. Also if you plan on having any friends over… don’t. Because there car will be towed even when they park in visitor and do the sign up thing. It expired at 10pm ( only 24 hours after he did it ) then his car was towed inbetween the times of 10:00- 10:30 when he went back out to have to scan the thing to re do it. ( it’s a pretty far walk to) his car was towed. the only good thing they have here is the lazy river, which is dirty with sand and beer bottles and random people trash and stuff in it all the time. the management is horrible. LIVE ANYWHERE ELSE.

MY LAST REVIEW WAS DELETED! If you're someone who does not like having your personal space invaded or at least not given any warning DO NOT LIVE HERE! My roommates and I have had people come into our apartment unannounced and not previously communicated multiple times. We adopted a dog who is very anxious around new people and they gave us a random roommate in the middle of second semester who is not even a student. My roommate was in the middle of a proctored exam when they came in and our dog freaked out but luckily was in her kennel so nobody got hurt. They also lose packages a lot and the wifi goes out a ton. The towing policies are also ridiculous and my disabled friend got towed even though she parked in visitor just because the QR code didn't work. She was forced to pay $350. The front staff are nice but the managers don’t care about you at ALL. I kept trying to talk to them but they said they were busy and would give me a call but never did. It wasn’t until I demanded to speak with them did they actually talk to me. Don’t live here they do not care about their residents and someone got shot in the head at the pool over the summer. Will not be resigning. Adding 7 Months Later: My roommates friend was charged $400 for parking in the visitor parking but not filling out the QR code. THE QR CODE WAS HIDDEN, NOT IN THE PARKING LOT, AND THE SIGN IS SMALLER THEN MY HAND! My friend went to talk to them about it and they said it was the resident's fault for not telling them. They were also extremely rude. We had asked them about this a few weeks ago and they said oh we disabled the QR scan for right now and we will get signs when we have it. THERE WERE NO SIGNS and now it's OUR FAULT? Don't ever park here because the managment does not care and you will get towed. They say they defend their residents but they don't. My roomate was going to resign but won't be anymore after this!

I have had a terrible experience here. One, they list their office as being open until 7 and locked the door well before then. Two, I had my AC break multiple times. They would mark it as being fixed, yet it wasn’t fixed. Only took 3 maintenance requests for a repair. Three, same thing goes for the toilet repair I needed. They marked it as fixed, yet it wasn’t. The wade pool near building 21 hasn’t been operating in the 2 years I’ve lived here. Somehow the rent is raising for the 27-28 school year when I see no improvements being made.