Copper Beech Townhomes, clovis-cal

I stayed here for two years while I was a student at Fresno State. I loved the proximity to campus and to shops. The amenities are nice and they have a 24 hour gym. However, during my second lease term, they switched management. The new management (which is the current management) under Regency Fresno absolutely SUCKS. Anytime I had the slightest issue, they would always blame the previous management. We also were not notified until the day of that the management was being changed, and we lost all access to the app where we paid our rent, had our lease and car information, submitted maintenance requests, etc. We didn't have access to the new app until like fifteen days later. And any time I had a question about the app, they would tell me "oh you'll have to contact the app about that, it's separate from us," although they used it to post announcements. They'd constantly lie and make excuses instead of dealing with issues themselves. That was just the beginning. I was also not able to access my lease through the app because it just wasn't on it. They told me I had to contact the app to deal with it, although they actually had a copy of my lease in the office and could have easily done this themselves. Then came the time when I moved out. I moved out and turned in my keys on June 1st, but paid the rest of my lease till July 31 (it would have cost the same to break it so I just paid it out). I was supposed to get my security deposit 21 days after I moved out, technically 21 days after July 31. August 26 rolls around, and I still hadn't received my security deposit. I had to call them three times in order to even receive a final account statement in my email (which isn't a check). Their excuse was that they had this "mass move out of 80 people." The weird thing is that they literally have like 400 rooms to rent out, so this is hardly a "mass move out." They also asked me if I turned in my keys and I said yes. Then they said they couldn't find them. Like, yeah. Someone is literally renting out the room I was in, the new lease term had begun. Mid-September rolls around. Still no mailed check in my mailbox. I call the leasing office again and they said that the check was mailed out on August 26. I said I didn't receive anything. They used the same excuse and said they were still processing everything. Then, I did the only adult thing I knew how to do. Threaten legal action. So, it took them two months to return my security deposit and it took me threatening legal action for them to actually send out the check to me. If you want to stay here, go ahead. The amenities are nice, I won't lie about that. But the management sucks at their jobs and literally refuse to do their jobs. They're super rude and unhelpful. They've called me stupid to my face and have said "I'm sorry you can't remember who you spoke to" or "did you spell the email correctly?" So yeah. They're rude, incompetent, they STILL blame everything on the previous management (they switched in January), and they quite literally will pull every excuse in the book in order not to do their jobs.

I had a great experience with Atira O’Guinn at Copper Beech Townhomes! She was incredibly kind, helpful, and made the whole process so much easier. I really appreciated how welcoming and attentive she was. Highly recommend working with Atira!

I've had a really positive experience with the property manager Deanna. She was consistently professional, responsive. Anytime I've had a question She went above and beyond to answer, Deanna’s team does a great job at keeping the property clean and well-maintained, It's clear she genuinely care about the residents and Overall, I appreciate their reliability and dedication will be reaching out soon

Atira made the signing process so easy, took a lot of the stress away! The whole team is so kind and welcoming. I’m very grateful for all of their help.

I’ve noticed a big improvement since the new management took over. The team has been more attentive, responsive, and genuinely seems to care about creating a better experience. Communication has improved, and things feel more organized overall. It’s refreshing to see positive changes being made—definitely a step in the right direction! In such a beautiful community 😍