The District at Clifton Heights, cincinnati-oh

Yes, it’s close to school and yes it looks nice but beware! The problem is internal with management and to live here it feels like you have to have a law degree. If you decide to live here always put everything in writing by them and you. Take pictures of problems and follow up because they will not take care of things. Living at The Deacon has been one of the most frustrating experiences I’ve had as a resident. Management attempted to remove parking that is clearly included in our signed leases, admitted to overselling spaces. Communication is poor — policies change without notice, concerns go unanswered, and staff often respond dismissively or with sarcasm. Basic cleanliness is also ignored. Trash was left sitting in hallways for extended periods, and I personally reported food left on the floor in a common area for more than a day with no response. These conditions violate basic sanitation standards and show a lack of care for residents’ well-being. The overall lack of professionalism, transparency, and respect for tenants — many of whom are students — is unacceptable. ****UPDATE****** Management has changed their public response to this review multiple times, yet no one has ever reached out to me directly or addressed the concerns raised. A new leasing manager has since come on board and, when an issue arose involving my lease being renewed without my consent, he was transparent and resolved it appropriately. I hope that level of accountability continues. Unfortunately, the same problems persist. Building cleanliness remains lacking, maintenance issues are ongoing, the gym is dusty and outdated with machines out of service for weeks, and the coffee machine is frequently unusable due to basic oversights. Parking has become a clear oversight as well—enforcement is inconsistent, vehicles park anywhere without consequence, and broken entry doors remain unrepaired.

⭐☆☆☆☆ My experience living at Yugo Deacon was extremely disappointing, and I cannot recommend this property. From the beginning, there were numerous issues. I was not placed in the correct room for about the first month of my lease. Although I paid for a Premier unit, I was required to stay in a Classic unit after the floor plans were changed. I was also never provided with a move-in condition report, so I was not given the opportunity to document the apartment's condition when I moved in. The apartment was already in poor condition when I arrived. The sofa, carpet, bathroom, and other areas showed significant wear and cleanliness issues. I submitted maintenance requests regarding these conditions shortly after moving in. Living with my assigned roommate created even more problems. Her friends were using rooms they were not supposed to occupy, including the room assigned to me before I moved in. Even after management locked certain rooms, they continued to be accessed. The common areas became extremely messy, especially while I was away during Winter Break, and I reported these issues to management multiple times. My roommate also stole several of my belongings, and she was eventually removed from the apartment. Despite documenting these problems throughout my lease, I was shocked to receive nearly $2,000 in damage and cleaning charges after moving out. I strongly dispute these charges because I do not believe I am responsible for damage that existed before I moved in or that resulted from my roommate's actions. I have requested an itemized breakdown, inspection reports, photographs, and supporting documentation. My advice to anyone considering this property is to thoroughly document absolutely everything on move-in, keep copies of every maintenance request and email, and take extensive photos and videos of the apartment from day one. It may save you from a difficult situation later.

This 5 star review is especially only for the lady named Himmy (I think that’s how you spell her name) but she helped me resolve my parking situation. Another staff miscommunicated my parking situation and led me to think I was stuck with paying an extra $100 for parking when I don’t even have a car but Himmy was very kind to me and respectful and she made sure I got my situation taken care of. She’s my favorite staff here! Props to her I thank her for helping me not pay another 100 every month. Thank you Himmy

would give this apartment complex 0 stars if I could. Living here has been one of the most frustrating rental experiences I’ve ever had. For several months, I’ve had an ongoing issue with my refrigerator that maintenance has repeatedly attempted to fix but still has not resolved. As a result, I’ve lost thousands of dollars worth of groceries and food. Every time I think the issue is fixed, it happens again. On top of that, my air conditioning is currently not working, leaving me and my small children sweating through the summer heat. The lack of urgency shown toward resolving these issues is unacceptable, especially when families are living in these units. When we moved in, we were promised parking. Later, due to poor planning and overbooking of the building, management eliminated resident parking permits. Now my only option is city parking, which is not what was advertised or promised when I signed my lease. The amenities are another disappointment. The pool seems to be closed as often as it’s open, and the grills are frequently locked and unavailable for residents to use. Residents pay for these amenities but are rarely able to enjoy them. The staff is largely incompetent, management is rude and dismissive, and communication is consistently poor. After dealing with months of unresolved maintenance issues, I have asked multiple times about leaving my lease early because the apartment is not being maintained in a livable condition. Management has refused every request while simultaneously failing to solve the problems that led me to make those requests in the first place. If you’re considering moving here, I strongly recommend looking elsewhere. The promises made during the leasing process have not matched reality, and the level of service and maintenance provided has been deeply disappointing.

DONT LIVE HERE PLEASE!!!! the people up front are absolutely horrible. they will call the police on you if you complain, because they feel “threatened”. They will also tow your car when you have a parking pass for the garage attached to your building because they lease the garage out to a neighboring building. When they tow your car and you ask for it back they’ll tell you that you have to pay 300$ to the towing company to get it back because you had to make a makeshift parking spot because they don’t tow the people without a pass and they oversold the garage. Your work orders will also sit for months without maintenance coming to fix it and then when they do come to “fix” it they don’t actually and they just walk in, look at it, and then leave. Oh and don’t forget moving into a DIRTY apartment!!! they don’t bother to clean apartments when residents move in and out. Don’t forget that when you complain they will laugh in your face, antagonize you, and then call the police. LIKE WHEN DO YOU ACCEPT QUESTION? OR FIX ANYTHING? I’ll attach pictures below of the horrible office staff. The girl scribbled out has nothing to do with this, she just is forced to be the voice of the horrible management team.