Redwood Glen Apartments, chico-ca

I am writing to formally document my concerns regarding the condition of my apartment and the repeated lack of response to my maintenance requests. First, there are serious concerns about mold and ventilation in the bathrooms. The bathroom window was constantly left open due to concerns about moisture. One bathroom showed signs of possible mildew, while the other had visible black mold, which raises significant health and safety concerns. In addition, I submitted numerous maintenance requests regarding the air conditioning unit. Maintenance staff came to inspect it multiple times, and each time I was told it had been repaired. However, although the unit would turn on, it produced little to no airflow, and the apartment never became cooler. It was clear that the AC unit was outdated and not functioning properly, yet it was never replaced or effectively repaired. I also contacted the property management office several times by phone and left multiple voicemails requesting assistance. None of these calls were ever returned. It was only after I stated that I was prepared to pursue further action that a technician came to my apartment again. Unfortunately, the outcome was the same—the technician claimed the unit was fixed, but nothing changed, and the air conditioning remained ineffective. At this point, my concerns extend beyond the mold and the malfunctioning air conditioning. The larger issue is the repeated failure to properly address maintenance problems, the lack of communication from property management, and the overall pattern of inadequate management and disregard for legitimate tenant concerns.

2/1/2024: Lived here property manager is cool got a good set up and ended up signing a lease within a week. 6/23/2024 The attachment shows they con-rate instead of pro-rate the deposit bill at CY Property, I was sold on a "six month special" which turned into a 4 month required move out date and got charged for repainting although I didn't hang anything on the walls.

I have tried on numerous occasions to get a hold of the property manager and he never returns My phone calls

Went by for a showing, manager was knowledgeable and charismatic.

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