Chico Student Housing, chico-ca

The place definitely had a roach problem, we sprayed ourselves, many issues with the place we did a lease take over and was mislead which is not entirely Entwoods fault. But the constant issues with the A/C not running right always having to have someone come out to fix it. The many other things that were an issue like old blinds falling apart so we could never open the blinds in fear more would break off. The floors were separating which my sons poor little toe toes would get stabbed on the cracks. The worst part of it all is they said they were selling the place and the whole time we lived there had people come in and out to view the place and then also had some professional pictures posted with all our furniture and my sons name on some of the stuff which was an issue for me but didn't want to bug cause it seemed like they wanted to get rid of us. Upon moving out we rushed because they weren't going to let us know if someone was going to buy it I had to personally text someone and ask what was the plan and they chose they weren't renewing the lease even when we were promised a renewal and rent would eventually be 1425 something like that. Honestly the pricing wasn't bad. This is where my huge issue was, we moved out they sent us a list of post inspection charged us for Light bulbs because they weren't matching, a dented phone jack which was dented before the previous tenants we took the lease over from moved in, the messed up blinds which we put a maintenance request in to get fixed or replaced and never did. I had to email them to resolve the issue and they did however, we were mislead into believing they wanted to sell the place and in such little time scrambling to find a place before our lease ended. Just to find out as soon as we moved they took the listing for selling the place down and put it for rent again for the price we were promised. We were devastated cause we ended up moving in to any place we could get due to them saying they were selling and pushed us to believe that was their only option when this whole time they obviously just wanted us out to re-rent it.

I rented with Entwood last year. I would def not do it again. Although repairs were responded to relatively quickly, the amount they took from the security deposit is outrageous. After calling to confirm what the $138 carpet cleaning entailed, it was just for ONE bedroom. I had a different apartment with the same sq footage with 3 of the rooms cleaned plus the living room for that amount for the carpet, so that amount solely for one bedroom seems ridiculous. The painting was said to be from “scuff marks” over time and any discoloration. Are you serious? It does not cost $468 to paint over scuff marks. We also got charged a fuel surcharge on one of the invoices due to gas being over $5 a gallon?? Now that I am reading some other reviews, it seems the security deposit issue has been an ongoing thing and I wish I read that before renting here. Even my parents were astounded and said they’ve never dealt with a company so nit-picky about their move out inspections and have never seen one bedroom cost $138 to clean the carpet. TAKE PICTURES IMMEDIATELY UPON MOVE IN. You will need them when you move out.

i have rented with Entwood for almost 2 years and I've had nothing but good things to say about them. if i ever encounter a maintenance error they send someone damn near immediately . they upkeep the pool regularly . when i have questions about anything i get prompt courteous service from the office. i highly recommend renting from them if you want a hassle free experience

Do not rent here. This was one of the worst rental experiences we’ve ever had. From the day we moved in, the apartment was filthy and clearly had not been properly cleaned or inspected. We found spiders, spider webs, and even dead cockroaches throughout the unit. On top of that, basic things in the apartment didn’t work properly, including issues with the water and doors. It was shocking that management considered the apartment move-in ready. Whenever we reported problems, getting a response was a challenge. Management was difficult to reach, slow to respond, and took forever to address maintenance issues—if they addressed them at all. We paid rent every month, yet it felt like our concerns were ignored. Tenants should not have to constantly chase management just to get basic repairs completed. The condition of the property and the lack of communication showed a complete disregard for residents. Instead of fixing problems promptly, management seemed content letting tenants live with them. To make matters worse, after we moved out, they kept a large portion of our security deposit for cleaning and repairs. It’s outrageous considering the apartment was already dirty, poorly maintained, and full of issues when we moved in. Apparently, they’re happy to hand tenants a filthy apartment but have no problem charging them when they leave. Take photos and videos of everything if you decide to rent here, because you may need proof of the apartment’s condition. Between the pests, maintenance problems, unresponsive management, and security deposit issues, this place was a nightmare. We would never rent here again and would strongly discourage anyone else from doing so.

We love the place we are about to move into! As my wife and I were searching around for apartments we we're getting a bit discouraged because nothing was checking all the boxes we were looking for. I wanted to schedule a tour at the Sycamore Creek Apartments and was worried that it would be difficult with my work schedule being M-F 7:00am-3:30pm. I texted the property manager Amanda and she was very flexible and helped schedule a time despite my busy schedule. My wife and I went to the tour without any expectations and thought it was so much better than the pictures online. It checked all the boxes of what we were looking for. Amanda was very relational and helpful in answering questions. Even after the tour as we had questions, about utilities or the lease, we never felt like a bother reaching out to Amanda she was always happy to help and answer all the questions we had. My wife and I are excited to move in!