Chico Student Apartments, chico-ca

I have the same opinion. They are very willing to work with people who may otherwise find it difficult to rent at a variety of other places. And that is a great pro..they are also helpful in more complicated situations. I would recommend them. Especially if you are in like, bizarre circumstances. They are helpful to people who may be going through complicated circumstances that are less cut and dry. They will work with people who have weaker credit scores and are open sometimes to special leases so you can bypass a cosigner. They are flexible. And that is high point among the pros.

Edit to add: they will also target and harass you for disabilities . The level of discrimination and adult bullying I have experienced since writing this is actually off the charts. I was super happy with this apartment complex until they decided to be manipulative . They knew about my ESA cat , even communicated about him during maintenance’s visits , but chose to place someone allergic to cats in the apartment and pretend they didn’t know and the try and bully me into giving up my child of 11 years . Absolutely shameful , and they refuse to apologize or admit what they’ve done wrong . I cannot in good faith recommend this complex to anyone due to that .

One of the worst choices you could make. They attempted to take a big majority of our security deposit illegally without an itemized deduction and way past the deadline. When we threatened court they appeared to cooperate but that seems to be a fake thing anyway as we are still waiting nearly 2 months later for our security deposit. This company will do everything they can to not give you the money you are owed and it’s ridiculous. Additionally while living in their apartment don’t expect any type of privacy as they schedule also weekly maintenance to come into your house regardless if you’re home, how you feel about them coming in or even if you express you don’t want them to enter your apartment they will still invade that privacy. Truly one of the worst experiences I’ve had, and still dealing with them 2 months later is exhausting as hell. Don’t rent from ISM.

Absolutely the worst management I have ever had to deal with. I have to do 95% of the grounds maintenance around my tri-plex otherwise the grass would be 2 ft. tall and a fire hazard. AC went out almost 2 months ago and they sent someone over to "fix" it. He said he did not have the parts to fix it. My thermostat only goes to 99, and it was tapping out on me. So, no cooling during the summer, winter will be soon, so no heat for the winter. And the kicker is, my rent here has been raised the maximum allowed under CA law for the last two years in a row, more than our gross income has gone up.

The apartment itself was clean and a great fit for a college student. Move-in was smooth, and the online payment system worked well. Management was responsive during the lease — at first. However, since my son moved out over two months ago, we’ve had zero communication from the property. We have not received any portion of the security deposit, nor have we been provided with an invoice or itemized statement explaining how it was used — which is required. At this point, we will be contacting the corporate office directly.