North Water Apartments, chicago-il

North Water Apartments offers a truly unique combination: a quiet, private location while still being right in the heart of downtown Chicago, with quick access to the Riverwalk and countless cafés and restaurants. The views are incredible, especially from the amenities on the 50th floor. The outdoor grilling area and the gym on the 15th floor are also fantastic. The amenities were recently renovated and look great. Unfortunately, the pool has stopped working, but hopefully that will be fixed soon. And watching the fireworks from the building never gets old! Another big reason this place deserves 5 stars is the people who work here. The entire staff is fantastic — always friendly, professional, and helpful. A special shout-out to Jeanine and the management team for always being so responsive and making living here such a great experience. The combination of the location, views, amenities, and especially the people who work here is what makes North Water such a special place to live. Five stars well deserved!

I lived at North water apartments for the last 4 years. As someone who loves lake views and more of a neighborhood vibe (as much as you can get in the city), I thoroughly enjoyed living here. It’s been the perfect by-the-lake city escape from my busy work life. It’s peaceful (no party vibes), the staff are all great, and the residents are really nice, genuine people that I’ve enjoyed getting to know and connect with. Maintenance has always been responsive. Whole Foods is close by. Really everything you need. I love watching the sunset at the Floor 50 sky lounge and sitting by the fire after work. Or coming up there first thing in the morning with my coffee to watch the sunrise. Perfect view of the fireworks. Amenities rarely get too crowded from my experience. The pool is great and clean. Grills are nice too. The only issue is that sometimes the amenities (fire pits, grills, pool) have not been working or accessible. This has been the exception, not the rule, for the most part. Hopefully the apartment will prioritize making sure the amenities are always working and available so that all folks living here can enjoy what they are paying for. Overall, my experience has been great here. Truly a special place and quite frankly I will miss it here. On to the next.

We absolutely loved living at North Water! It was our first apartment in Chicago, and it truly felt like home. The staff is amazing and was such a huge part of making our experience there so special. Everyone is friendly, helpful, and they really make an effort to create a sense of community within the building. The building itself is beautiful, and the views are incredible from pretty much every direction. The location is also amazing if you work nearby or love being close to the lake and the beach. The only real bummer during our time there was the pool being closed for part of the summer, but thankfully the beach is only a few blocks away :) One thing I would mention is that while the building itself has a great community, the immediate neighborhood is a little quieter and there isn’t a ton to do right outside your door compared to some other Chicago neighborhoods. Overall, an easy 5 stars from us. We had such a great experience at North Water and would absolutely recommend it to anyone looking for a beautiful, well-run building with an amazing staff and incredible views. Thank you North Water for an amazing first year living in Chicago ♥️

My review somehow disappeared, so I am reposting it because I think it will help consumers make an informed decision to live here (or not). I lived at North Water twice- in unit 2806 in 2020 and in unit 3307 in 2022. During that time, this building and management were top notch. Rent was reasonable, management was amazing and responsive - KJ, the concierge, was so helpful and kind, and DeCarlo, one of the workers in the office was always attentive and there for a chat if you popped in to say hello. I moved to Washington D.C for work, but considered coming back to Chicago a few years later. When I applied at that time to this complex, I was unaware it had been sold to a new management company. I think that probably happened sometime in 2022-2023 or so, if I had to guess. This new management company... lets just say their level of incompetence and extreme unprofessionalism came through via email relatively quickly and I was shocked by it. There's a lot I could repeat here, however the major glaring issue I noticed was this: when I reached out to them, I let them know I was staying at my parents for a few weeks in Wisconsin to help after some medical issues. This new management team demanded that I provide them with the tax information and deed to my parents house.... even though I repeated over and over that I was not claiming I live there, I was simply visiting. They said that they needed all rental history...I repeated again I did not live there, I was simply visiting. They told me they were not able to rent to me without my parents house information. I have not lived with my parents in over 20 years. I contacted an attorney to ask if it was even legal that this management company could demand housing information for a home that is not mine and I do not live in, the attorney seemed to think they could not do this. As I typed this review, I looked up the emails and they were from a Jeanine Harden, where she consistently asked for my parents home information, and I repeatedly stated to her that I did not live there, I was simply visiting - it's a little mind blowing now to read these emails back..it's pretty clear she either was not even reading what I was saying, or.. I'm not sure- very bizarre either way. In the end, I told the team at North Water that I was not interested in anymore- I would never rent from a company that seemed to have no clue how to do their job the ethical and appropriate way. I rented at another luxury apartment and had absolutely zero issues with me simply visiting my parents (aka this other company took my rental history down, and did not care one bit about a trip I was on visiting my parents, which is exactly how it should be). At the end of the day, It was such a bizarre interaction with this management company- it made me sad to see that North Water had changed so much in the time I had been away from Chicago. I hope people living here have had a much better experience, but reading over the most recent reviews, it does not sound like it. The building is wonderful, the city views and lake views are nice, they have a really good gym, but if you have a poor management team... that can really make or break your living experience somewhere. I also do not know if they are still doing a 500 dollar non refundable fee when you apply, but be wary of that. I've rented luxury homes since 2005, in various major cities in both the US and Europe, and I have never seen a fee that high when you apply (and nonrefundable too). Hope this information helps someone out there.

I have resided in North Water Apartments for the past few years, and it’s been a wonderful place to live. Located in the heart of Streeterville, it is close to so many fantastic restaurants, shops, and entertainment options. The building itself is beautiful and well kept, and you won’t find better views anywhere in the city. The staff is warm, friendly, and always helpful, especially our concierges Mo and Ashley, and our engineer Jaime. Our property manager, Jeanine Harden, has gone above and beyond whenever I’ve had questions or needed assistance, always responding promptly and thoughtfully. Whether you’re new to Chicago or have lived here for years, this building offers both the luxury you’re looking for and a sense of community, which is hard to find in many residential high-rises.