5748 Blackstone by 3L Living, chicago-il

Absolute nightmare. Roaches, mice, stolen packages, filthy common areas, broken elevators, unreliable hot water, and management that is nearly impossible to reach. Maintenance requests are ignored, security is nonexistent, and basic living conditions are unacceptable. This building appears to have the same complaints year after year with little improvement. The low rent is not worth the stress, frustration, or loss of property. Avoid at all costs!!!

DO NOT LIVE HERE!!!! Johnathan Dixon is a TERRIBLE, negligent, and completely unprofessional human being. As an apartment manager, he failed in every possible way. I lived with a serious mice and roach infestation for MONTHS. Not days. Not weeks. Months. I repeatedly emailed, called, and tried to get help, and he either ignored me outright or brushed me off like it was nothing. When I went to his office in person, he downplayed everything I was going through, as if living with pests crawling through your home is somehow acceptable. It was dismissive, disrespectful, and honestly dehumanizing. I have evidence of everything, photos and videos of the roaches, proof of the mice, records of my emails and attempts to contact him. There is no excuse for how this was handled. None. This situation took a serious toll on my mental health and overall well-being. It got so bad that I considered sleeping in my car just to escape the conditions of my own apartment. That is how unbearable it became. No tenant should ever be pushed to that point. And it wasn’t just him, when I escalated the issue to corporate, they were just as dismissive and unhelpful. It’s clear there is a complete lack of accountability at every level. On top of that, this building is NOT up to code, and the City of Chicago is aware of it. That alone should tell you everything you need to know about the kind of place this is and the kind of management running it. Avoid this property at all costs. They do not care about their tenants, their safety, or their basic living conditions.

Words cannot even express how bad this building is. When I moved in (days after my lease began), my unit was not cleaned at all. There was actual feces smeared onto the walls of my unit and all over the bathroom floor. There also were layers of what I hope was food crusted to every surface. After seeing the unit, I went downstairs to talk to Pat who had just given me my key, and he was already gone. I waited for over an hour for him to come back, and he said he would discount my rent due to the apartment not being ready, but he never actually did and now ignores my texts. When I did finally move in, I had to spend hours every day for weeks cleaning because they did a poor job. The amount of dust clumps in my apartment actually caused me to wake up with a sore throat during the first few days of living here. Soon after I moved in, I realized there are German roaches in my unit. I submitted a maintenance request about the roaches, but the building “completed” that maintenance request without ever spraying or treating my unit. I texted Pat asking why the request was completed when nothing was done to treat the infestation and have received no responses. I have made myself sick with excessive spraying of pesticides. Every time I think that maybe I got rid of them all, I see them again soon after. It’s disgusting. My dog has literally eaten roaches. She could get really sick from that! In addition to seeing German roaches in my unit, I have seen American roaches on the first floor and mice. I know the 9th floor has had severe mice problems. When it was -13 degrees outside my radiator broke. I tried submitting an emergency maintenance request but no one came. I called Pat but of course did not get a response. I called a maintenance person who another resident gave me the phone number for, and he answered. He said he would come but never did. I ended up having to search for hours to find a working radiator at a store. I asked to be reimbursed for the radiator and Pat ignored my request. After I bought a new radiator, I cancelled my emergency maintenance request. But they still came by the next day and texted me while I was at working saying that I needed to put my dog in a crate if I wanted them to enter my apartment. I was like “why are you trying to enter my apartment after I cancelled my request and specifically stated to not enter my unit when I am not home??” My key got stuck in the lock of my door. I attempted to submit an emergency maintenance request and to call Pat, but no one came or responded. I had to call my dad to come to my apartment and he pulled at the key for almost an hour before finally yanking it out. Packages are constantly getting stolen. Especially because a lot of times the locks don’t work and delivery people can’t even access as the building or mailroom, so they have to leave our packages outside of the building.

Called this place home for 3 months while on fellowship at Uchicago. It is a walkable distance from the University and close to a whole foods, target and other stores in hyde park. It is quiet and has fast internet. The managers also keep the place clean and tidy. Management is responsive to repair requests. Highly recommend

Johnathan Dixon. The manager,a bad representative for this company. Is not only ignorant but plain unprofessional. Without bothering to call.confirm my info.he acused me of not providing my correct name or tel #. Both of which were provided on several emails.texts and form to request an appointment, which he canceled out of the blue.while visiting the area on other appointments I stopped 2 times .leaving a message with the same information at the door camera/ ring device.he never answered. He never got back, he never acknowledge my messages. Is he unprofessional,ignorant,racist?. Lazy?did he not like my last name? Well I checked reviews on the property. I found this place seems to be a roach,mouse infested slump that gets no maintenance. Reviews advise not to rent here.. I could not find any negative stars to give. 1 star will do.