The Benjamin Lofts, cheney-wa

I lived here for 2 years, I highly discourage anyone from moving in here. If I got into everything it would be a whole essay. A lot of issues and poor management practices. Not managements fault but just know there are a lot of entitled rude people who live here. Not the place to live if you’re a working student who pays your own rent.

Previous rating was an accident! I enjoyed my time here. Well maintained grounds, especially compared to other areas in town, and friendly staff. With laundry and everything it’s definitely on the pricier side, but it’s a great place for college students coming out of the dorms. Community events are fun.

I moved in here a month ago and I'm very happy with my room. The staff are very friendly and approachable. Questions and concerns were quickly answered and resolved. Brennan, David, and Danny were very helpful. My kitchen ceiling started leaking about a week after my move in due to a faucet being left on upstairs by another tenant. However, Charlie from emergency maintenance was quick to resolve the leaking, and Andy did a superb job repainting the ceiling like new. Packages arrive quickly as well. There's a great recreation center at EWU that's 2 blocks away and a new water park being built right next door. Parking here is an additional $15. A bus stop a block away will take me to downtown Spokane in 30 minutes, and STA is upgrading the busses to double-decker busses next year so I'll be riding in style. I'm very pleased with my decision to move here!

I had a terrible experience with The Benjamin Lofts, and I feel compelled to warn others. After being a reliable tenant and always paying my rent on time, I was shocked by how poorly the management handled my security deposit and apartment issues. For two years, I informed them about damage in the apartment that they never bothered to address. To make matters worse, after vacating the apartment, they refused to return my security deposit and slapped me with an outrageous $400 bill for a cardboard door that should cost no more than $35-$50. Their words and promises never matched their actions, and they continually failed to communicate or provide any reasonable explanations. This management team is completely neglectful and unprofessional. If you’re considering moving here, I strongly urge you to reconsider. Your money is better spent somewhere else!

Overall good experience so far ! Very clean and organized for move in. This made the process fast and smooth. Really love the safety of the buildings and parking lots. The laundry situation is the only issue i’ve run in to. The washers smell bad and it is expensive to pay for each load even if the machine glitches. If your laundry isn’t dry you have to pay for another cycle. Wish it was cheaper so it wouldn’t add up to so much!!!