Boulevard 98, charlotte-nc

Thank heavens that Cheyenne is gone. She hardly ever came out of her office to interact with the community. But all the promotions talk about how this is a community and this is your new home. For over a year: The grills have been broken. They knew about this and she said it costs so much money she didn't want to pay it and then the tenants ruin it. When it comes to the front lights outside it's unsafe at night. If you want to get raped or robbed it's a great place to walk in front of the apartment complex at night because only one of the 9 illuminating lights along the walkway is operational. Management knew about this but didn't want to pay to get them fixed. Know those beautiful TVS in the clubhouse that are advertised? They don't work you can access them when you ask management they shrug and say they don't know. You wanna play pool? too bad we don't have all the balls and no pool sticks but we have plenty of stains for you. You like poop? there's plenty here for you to step on since we allow animals and we don't really Force tennants to clean up the animal waste which spreads disease, so make sure you don't walk inside of your apartment with your shoes on. You wanna car to break into? well there's plenty here since the garage door stay open a lot of the time you can just drive in breaking to someone's car and drive out many of the cameras don't work and there's plenty of blind spots if you know where to sneak. Security here is a joke I haven't seen them in months but there's plenty of police here paramedics due to domestic violence, overdoses, fights & break ins. If you do raise the complaint just know the small young lady at the front desk will give you an attitude not talk to you afterwards. Bailey Allen will treat you different as well because you brought up legitimate complaint. The lady in the office with the dogs won't talk to you anymore because you brought up a legitimate concern. On professionalism they are getting paid you are paying them- you essentially keep them employed but if you bring up a complaint they take it personal as if it's their business. You wouldn't complain if they actually treated this business as their business instead of just a job with a clock in and clock out and don't care about experience and community. So do not send your 18-year-old to here because if they don't know how to advocate for themselves they will have a hard work experience as proven by the comments here. I'm in public relations and I don't know who is doing there social media these can responses to customer complaints is subpar. You don't address a complaint publicly until after you've rectified it but they don't realize that and they will respond to a complaint to try to make the business look good but in fact it makes the business look even worse. So me and a couple other tenants are getting signatures and complaints and we're going to send those to Scion group directly since management here is not helpful.

Mr. Juba is truly the BEST maintenance man! He is always so kind, dependable, and willing to help whenever something needs to be taken care of. He attends to every need with patience and makes sure the job is done right. No matter what the issue is, he goes above and beyond to make sure everything is handled. We truly appreciate all of his hard work, dedication, and the care he puts into keeping everything running smoothly. Thank you, Mr. Juba, for always being there and for being such an amazing maintenance man! You are greatly appreciated!

Your visitors must pay outrageous prices to park, the cabinets will be falling apart, the staff are incredibly rude and make you feel that your inconveniencing them when you need help. Might as well have mail delivered to somewhere else because that mail room is never organized and who knows if you’ll even get your package. The only good part is its location but that’s tragic when you have such a good location and everything else feels like your fighting the complex at every turn.

I had an average experience living here until my shower stopped working entirely during the second week of June. Management shut off the water heater to repair damaged drywall, and afterward my shower lost all water pressure. Unfortunately, the issue was never resolved, leaving me without a functioning shower and hot water for over a month until I moved out at the end of July. On top of that, the garage gate was broken countless times throughout my time, and there was an ongoing roach problem. these maintenance issues significantly impacted my overall experience and make it difficult to recommend living here to anyone.

Juba - one of the maintenance personnel is super kind and helpful. Fixed my shower drain in no time! He brings good vibes so you can count on the job getting done, and also a friendly personality!!