Kingswood Apartments, chapel-hill-nc

💕 Thank you so much for the wonderful community event today! Everything was delicious, beautiful, and put together with so much care. 🥰✨ We are so happy to be part of this community. Kingswood truly is a wonderful place to live, and you can see the love and effort you put into making your residents feel special. 🏡❤️ Thank you for everything! You are the best, and we feel so fortunate to call Kingswood our home. 🥰✨

I lived at Kingswood for approximately three years. When I first moved in, there were several issues with the apartment. I want to acknowledge that Isvela Morataya and the maintenance team were consistently helpful and responsive in addressing the concerns. Over the years, they assisted with several significant repairs and replacements, including the windows, washer and dryer, and AC unit. I truly appreciate their efforts to resolve these issues and help make the apartment feel comfortable. Unfortunately, my experience with the property ownership has been much less positive. I am sharing my experience so prospective residents are aware of some issues they may encounter before deciding to live here. One of the most frustrating ongoing problems has been repeated water pipe issues. Throughout my time at the property, there were frequent and sometimes unexpected water shutoffs. Residents were even advised to keep water stored in their apartments in case it was needed during a shutoff. Having to regularly prepare for the possibility of losing access to running water was extremely inconvenient and not something I would expect in a first world country and given the rental rates. Prospective residents should also be aware of the costs associated with leasing here. If you choose a month-to-month lease, the rent may increase every six months. Residents are also required to maintain renters insurance with at least $300,000 in liability coverage. This was a significant increase from the previous requirement, and I was not provided with an explanation for such a substantial change. While I am grateful to Isvela Morataya and the maintenance staff for their assistance during my time here, I was ultimately disappointed and dissatisfied with ownership. Based on my experience, I do not believe the current rental rates reflect the overall condition and reliability of the property, particularly given the recurring water issues and increased insurance requirements.

My time at Kingswood has been nothing short of amazing. Isvela and Amy always did an amazing job of making me feel welcome and helping me with any issues I had throughout my lease term. The maintenance team was always very quick to make repairs or come to my apartment at any given request. Overall, my experience at Kingswood was amazing and this place is quite affordable for the quality!

I had a positive experience leasing an apartment at Kingswood. Katya in the leasing office was very helpful and went out of her way to make sure my move-in went smoothly. The apartment was clean and in good condition, and the service department responded quickly to a small issue I had. Kingswood is a great place to live for someone who wants to be close to campus. There is a bus stop right outside the complex, making it easy to get around without a car. I am still relatively new to Kingswood, but so far I am very pleased with my decision to live here. I will update this post with future experiences.

I have lived here for the last 2 years and loved it very much. I especially recommend it to incoming UNC students, as it offers perks and benefits. The staff are amazing, maintenance is always reliable and fast, and the rent is very competitive, 10/10 recommendation.