The Arrow Townhomes & Flats, bozeman-mt

I was really impressed with Arrow Apartments’ maintenance service! The front desk kindly explained how to submit a request through the app. I submitted it around 7 PM, and by the next morning, maintenance had already inspected the dryer. The repair was completed later that same day. The whole process was fast, professional, and smooth. Thank you for such excellent service!

Lived here for six months. Cleaned everything like a normal person. And still got charged for supposedly not turning my keys in, which i absolutely did. Also said my room was a mess after a deep clean on it. Took my security deposit and more. Do not recommend.

This place is terrible! Don’t ever live here! I moved here as a sophomore and lived here for a year. I thought it would be good in rent and it’s close to campus. But the place I moved into was absolutely horrific. When I moved in, the whole entire place was covered in mold and dog hair, mind you I was supposed to move in on time. When I moved into this apartment, I was told that the old Roomate no longer lived there and she would not grab her old things meaning all other appliances left in the apartment. One month in I noticed there was a roach infestation, my neighbor that lived two doors away from me had a mold infestation. The rent is high and there is no sanitation at all. The pool is closed half the time because it’s basically half tweas. This place truly does not care about your well-being, you will complain to the front office, and they will not do anything about it. They bribe you with text about free stuff in the front office but randomly raise your utilities or rent.This place is unreliable and has many cases on it due to the unreliable and inhumane living spaces they provide. No matter what you do, do not put in a lease at the arrows apartments.

My son rented from the Arrow for over a year. He took over a lease for a summer then did a new lease for the following school year. What a long year it was!! I DO NOT recommend living here. The prices are outrageous for what you get. And they go up by an unreasonable amount every year. They are constantly adding unexpected fees and charges. They do not keep the grounds up. It was nice looking when my son moved in but after move in there was zero upkeep. The management could not be more rude and irresponsible. My son moved in after move in day and his room was disgusting. You could literally scoop up cat hair from the carpet. They refused to come clean until a later date (despite the cleaners being on the grounds) so the carpets were only cleaned around his furniture. The only thing good about the Arrow is it’s proximity to campus. It was a very long, very dreadful year for him there. The apartments fill up so they don’t care about anything. Renter beware DO NOT LIVE HERE or put your college student through the living hell of The Arrow.

If your considering moving here don’t waist your time, I had a terrible experience with there home staff. The property is held to a terrible low standard and is always trashed. It was impossible to get ahold of maintenance and the leasing office. They truly do not care about their tenants and half the stuff in the apartment is always broken, especially taking into a count the heavy price tag.