Bootes, bozeman-mt

I really like the staff here. They tried to be helpful and supportive when needed. I will say though, make sure to read the contract completely. You cannot break the lease for any reason at all, which is really annoying especially since this is a student housing, and students status changes quickly. At first, everything was okay and the price was reasonable for it being a new apartment, but as the months progressed utilities started to sky rocket and we were informed we were back-paying utilities from 2 months ago. We moved in mid August, and I was paying extra for a parking pass, a parking pass we did not receive until end of september, beginning of October. That was about $150 down the drain, and I never saw that money again. When my roomate moved out in January, my utilities went from 60 a month to 100+, and they have continued to climb since utilities are no longer split between two people, but you will not have access to the other rooms. Since we are back-paying utilities, and I chose to not renew my lease, I am now having to pay close to $500 ultiltes for my last month. Nowhere in the contract or lease was this information stipulated. If I would have known this, I would have gone for another complex. Like I said earlier, the staff is amazing and helpful, but the owner of this complex needs to realize that this is not okay.

I can’t say enough great things about Brandon and the customer service team here! Everyone is so friendly, responsive, and genuinely willing to help whenever a resident has a question or request. They recently went above and beyond to help my son track down an expensive package that had been mistakenly delivered to another condo complex. Beyond that, the staff is always quick to respond to resident needs and requests, and there is just an overall friendly, welcoming vibe throughout the community!

I rented here as the first tenants in a 2 bed 2 bath apartment. My experience at Bootes was mostly positive with some catches. Construction wise the complex is built poorly aside from the clubhouse. You can see all the imperfections in the drywall. The walls WILL scratch with any contact, for example the pad of your finger will leave a mark and fingernail will scratch the paint. The durability is 0/10 paint wise, by far my largest complaint due to the fees that they will charge you with when the lease is up. $80 for any mark smaller than the size of a quarter for the common space, and additional fees for each bedroom. The appliances were mostly problem free. Our fridge froze up with ice a couple of times but was an easy fix. The dishwasher works but is not super powerful. Did the job. We had several issues with the washer and dryer this at the beginning of the year. Making grinding sounds and tripping the breaker several times. The grinding went away with a makeshift fix. Maintenance fixed the breaker and we had no issues after that. The walls are super thin, and sound travels. Partially due to large gaps between the bedrooms doors and floors made any sound travel very easily. We could have a full conversation through the shared wall of the bathroom and kitchen. The AC and heat worked well, however while running they were extremely loud, almost a howling sound. The garbage disposal worked okay, but caused issues occasionally due to its lack of power (couldn't grind a lemon peel). The furniture was of good quality. The couch is white/cream colored fabric so is easily stained. The flooring was good, did have some strange warps in the vinyl but didn't cause issues. Expect to pay around 80-100 in utilities. Overall this is mediocre quality construction and standard corporate management. The amenities were nice, the gym had good equipment and study areas were good spaces. The hours for the hot tub was very limited especially for student housing with it closing at 9pm and most students studying or working till then. The staff was usually quick to respond to issues, especially instances that required immediate attention which was a huge plus. The gentleman who does maintenance around the property was always super kind, friendly, and fixed the issue correctly and in a timely manner. He was by far the easiest to deal with. Trisha was helpful and always kind. The interaction I did have with Trisha was always positive. Brandon the property manager was okay. Brandon was usually friendly with me. However there were a few occasions where he was talking down to me. I do know a few other tenants that had similar experiences with him. In general he was okay to deal with. Overall this is a decent place to live, the amenities when open were nice, and staff was decent. I wouldn't classify Bootes as luxury apartments but was a good place to live in. The biggest con for me was the cost of the apartment, my roommate and I were paying double what most other complexes were charging for similar arrangements.

My time at Bootes has been really solid. I loved the amenities and the apartment for the duration that I lived there. Despite all that, my favorite part about Bootes was the customer service! Trisha was always great to chat with in passing and was always there for any issues or questions. She is always professional, kind and responsive!

Such a sweet place. Great location! Awesome staff! Next level amenities! The communal atmosphere is unbeatable and I have never experienced such before! Go Bootes!