Copper Beech at Bowling Green, bowling-green-1

I’ve lived in two apartments at Cooper Beech Bowling Green, and I have nothing but respect for the team there. Whenever I had an issue, which was maybe three times out of the two years I lived there, maintenance was always there with a smile on their face to fix it. The only non-maintenance issues I had were with my first unit. My bedroom was clean, but when you move in, people may already be living there and not care for a space like you do. So, bring a mop to clean shared spaces. 😂 However, my one-bedroom apartment the only issue I had, and it was with the fridge. It did overfreeze a few times, and maintenance came and defrosted it, but it did it again. So, they just replaced the fridge with a brand new one. I appreciated that fridge. I would have renewed my lease if I were staying in bowling green. Thank you copper beech. 😊

I lived here for two years. I had no problems with them my first year, however the second year was very different. Management is awful. If you ever want to speak to a manager or get any staff on the phone it is near impossible. That was already a red flag but I moved on. When it came time to move out they hit me and my roommate with all sorts of random made up fees. I kept my apartment it great condition. They definitely screw to over when they know you’re not resigning a lease. I do not recommend living there, you will be screwed over and there is absolutely zero customer service. They know you’re a broke college student, or your parents are paying and they couple care less about you at all. They are money hungry. I’ve heard amazing things about The Edge. Go there instead. These people can’t even keep the same staff for five minutes because I’m sure they treat their staff poorly too just like their tenants.

I would not recommend living here. My experience with management, especially during move-out, has been extremely frustrating. After living here for two years, I was hit with an $800 move-out bill for damages, including charges related to common areas and appliances. Some of the charges were especially concerning because the amounts appeared to be duplicated between residents. Also, a large amount of the damage photos that i received, appeared to be normal wear and tear, which residents should not be getting charged for. When I asked for clarification and documentation supporting the charges, getting straightforward answers was much more difficult than it should have been. On top of that, after I had already paid what I was told was my final utility bill and my account was closed, I was later presented with an additional $300 water usage charge. There was no actual water bill provided to me showing how this amount was calculated. I had to repeatedly ask for an itemized breakdown and documentation. The biggest issue for me is the lack of transparency and communication. If residents are being charged hundreds of dollars after moving out, there should be clear documentation showing exactly what the charges are for, how they were calculated, and why the resident is responsible for them. Living somewhere for two years and leaving with this kind of experience has been incredibly disappointing. I would strongly recommend anyone considering this property carefully review their lease, document the condition of their apartment when moving in and out, and keep records of all payments and communication. I have attached my final move out statement from Copper Beech and the pictures they provided so you can see for yourself what $800 in damages is to them apparently.

Run away don’t walk!!!!! Make sure you take before and after photos of their property!!!!! Very disappointed with the move-out process at Copper Beech Bowling Green. After moving out, my son received a bill for $645 with multiple charges for “cleaning” and “damages,” but there was no explanation, no itemized description of what was damaged, no photos, and no inspection report provided. The apartment was shared by 3 roommates, yet there was no information explaining how these charges were determined or allocated. Before expecting payment, residents should be given clear documentation, including photos, inspection reports, and receipts for any repairs or cleaning. Transparency is important, especially when charging former tenants hundreds of dollars after they move out. We have requested supporting documentation and hope management will respond promptly. Until then, this experience has been frustrating and disappointing. I would encourage future residents to take detailed move-in and move-out photos and videos and request copies of all inspection reports to protect themselves.

Great place to live until the move-out process. I have contacted management many times explaining that my final move-out statement has photos from my roommate’s room and not my own. They have responded but blatantly ignored that fact and instead removed some smaller charges from the statement assuming that I would be pleased with that resolution rather than correcting their mistake. I would even gladly pay the $90 for a carpet cleaning and $70 bathroom cleaning fees if they were actually from my room, but rather I’ve been issued new a statement with some charges removed and no acknowledgment of the fact that the photos in the statement are not from my bedroom and bathroom. In the photos I’ve added a picture of my room and the ones they put in the statement. Not even the carpet matches, the fact that I had one window (which was also on the left side of the room and not the right), or the bathroom not even being visible in my photo since it’s on the right. Edit: After many emails, they did end up removing the charges so I changed the rating to reflect my overall experience at Copper Beech. Just be warned that this can happen and ti be sure you take photos during your move-in inspection AND when you move out.