The Block Boulder, boulder-co

Here’s a stronger version that incorporates what you learned during the refund process and the fact that you ultimately recovered approximately $2,800. It remains factual while emphasizing why your confidence in the company deteriorated. ★☆☆☆☆ My experience with this company taught me far more than I ever wanted to know about how important it is to document everything. When I first encountered problems, I assumed they were simple mistakes that could be resolved through normal communication. Instead, I found myself having to question charges, compare records, save emails, review documents, and verify every statement that was made. The deeper I looked, the more I realized that customers cannot simply take a company’s word at face value. You have to verify everything yourself. The refund process was particularly eye-opening. I was forced to advocate for myself every step of the way. Had I accepted the initial explanations without reviewing the records, I would have walked away believing everything was correct. It was not. After challenging the charges and insisting on accountability, I ultimately recovered approximately $2,800. That result did not happen because the company voluntarily acknowledged its errors. It happened because I documented everything, asked difficult questions, and refused to accept inconsistent explanations. What I learned is that customer service should never require customers to become investigators. A reputable business should be transparent from the beginning, provide accurate accounting, and correct mistakes without forcing customers into an exhausting dispute. My advice to anyone considering doing business here is simple. Keep every receipt. Save every email. Take screenshots. Document every phone call with the date, time, and the name of the person you spoke with. Review every charge carefully. If something does not make sense, ask questions and continue asking until you receive documentation that supports the answer. Businesses earn trust through honesty, transparency, and accountability. Unfortunately, my experience reflected the opposite. Although I ultimately recovered approximately $2,800, the amount of time, stress, and effort required to get there should never have been necessary. One star is more than this experience deserved.

At Pietras Elevated Moving, delivering a seamless client experience starts with strong, professional partnerships—and Lauren at Four Star Realty is a standout example. She brings exceptional organization, attention to detail, and the ability to manage multiple priorities without missing a beat. Lauren is proactive, responsive, and highly reliable, helping keep projects on track and operations running smoothly. From coordinating day-to-day logistics to supporting key initiatives like office move scheduling, she plays an important role in creating a streamlined, stress-free experience for clients. We’ve greatly appreciated working with Lauren—her expertise and coordination have taken the stress of logistics completely out of the equation and made every project that much more efficient and successful.

Desi manages a number of Four Star properties in Denver. She’s extremely helpful and always available. At some point you will need help or have questions. She's proven herself from day one and I know she will be there when I need her. Happy to leave a positive review.

I rented an apartment from this company for one year. When I moved out there were no damages and we were current on our rent the entire time we lived there. Needless to say, based on their 3 star rating, they took our entire deposit with no explanation. We contacted them to find out why and they made up a list of damages that didn't exist and cleaning charges that, if performed, would've made the apartment nicer than when we originally moved in. This was the first time I've ever rented an apartment so when this happened I just thought this was what would always happen with any apartment rental company. Since then I've moved out of 5 different apartments and just recently moved out of an apartment I've rented for over 10 years and every time I've gotten my entire deposit back. Do not rent with this company unless you want to have them scam you out of a significant amount of money that you can't afford to lose.

I just signed a lease with Four Star and the leasing agent Braden was really helpful, flexible, and communicative. if living there is as nice as the leasing process was then it’s going to be great!