Boone High Country Rentals, boone-nc

We’ve had such a wonderful experience with Boone High Country Rentals. From day one, Ian has been incredibly helpful, attentive, and easy to work with. The maintenance of our unit has always been handled quickly and with care, and every interaction has felt supportive and professional. As we transition into a separate unit while building our home, I’m even more grateful for how seamless they’ve made this chapter for us. We truly love this community. It feels peaceful, welcoming, and exactly where we’re meant to be. I can’t thank them enough for making this move such a positive experience. Highly recommend working with Ian and the entire team.

Ian was extremely helpful all the way from helping us find a property, to the tour, to move in! He is really kind and is very hardworking which is exactly the person you want during move in stress. He called us when we were getting moved in and personally stopped by to check on the issues we were having with prior tenants and put in maintenance orders for us so we did not have to stress about that. We had even mentioned in the tour that there’s no interior photos of the place to him and within a week after the prior tenants moved out he had them uploaded! I give him 5 stars personally, the only reason my review is 4 stars is that I have not lived here long enough yet to give accurate judgments on things with the entire company itself and I do wish a couple of things were taken care of behind the previous tenants. I will update my review (hopefully to 5 stars!) after some more time living here!

This company goes beyond the lease contracts that they facilitate. They helped me during rough life circumstances and familial death by searching for a solution to my strict lease agreement, which I would've been responsible for dealing with for over a year and losing $20k plus. They are people forward, even as the market incentivizes greed and rigorous rules (most leases in Boone do not allow paying double rent to break the lease!). Much thanks to Meghan and Ian for putting themselves out there for me and making this work. Their work was outstanding and desperately needed at this time.

First, ignore the Google review ratings for BHCR! We had an excellent experience with them as our property managers. Their maintenance team was always quick to respond, very professional, kind, and thorough! Melissa gets a SUPER HUGE shout out here! She helped us get into the home and stayed connected with us and checked in on us even as we moved on from Boone to Florida. I can't speak for the student housing or anything like that, but the home that we rented and our experience was excellent! THANK YOU AGAIN BHCR!!!

When you’re handed the keys to your new apartment on move-in day at Highland Woods II, this is what you’re walking into. Absolutely unacceptable. Food left in the fridge. Every surface sticky and filthy. Coat closet floor has wall-to-wall mold. Toilet “whistles” for 15 minutes after every flush. Cabinet doors and drawer fronts are broken. Mold in dishwasher and washing machine. Trash between fridge and cabinets and in laundry closet. Bedroom and bathroom doors and window sills have years of dirt and grime on them. Spiders and bugs galore. A dead worm by the shower. No shower curtain rods. Coin-size holes in the countertop. Absolutely disgusting and filthy.