The Quarry Bloomington, bloomington-in

The Quarry is probably one of the lease professionally managed places from which we’ve rented. They’ve charged us multiple times for late rent, called and then, “Woops, it looks like everyone got the charge. Our bad.” My ceiling caved in our bedroom after notifying them of leaking (they sprayed the ceiling with KILZ to kill black mold before the crash), and we had to sleep downstairs on the floor until the city of Bloomington deemed it safe. Maintenance had no idea how bad it was until they came in for repairs. This is AFTER the emergency maintenance call when it first fell in, and he took pictures, picked up most of the dry wall and insulation, and said my own vacuum cleaner should clean up the rest. “The picture showed a hole; this is going to (rubs his forehead) take a week at least.”

They will tow your car after you buy a parking pass. They will take your car with a parking pass in it.!! These guys dont care. Their maintenance sucks. Dont fix half the stuff on the work order. The place was a wreck when we moved in. Gross. Im getting ready to sue for thousands for stealing my car.

Update: two months in, no movement on AC. First electric bill over $600!!!!! And, we now have a problem with mice. Maintenance for that requested 3 weeks ago and still no reply. Called office and was told manager would reply "when he gets around to it"...that was a week ago. Based on various reviews, beginning to think we will need to call the city for violations. Only positive....they finally brought in a working washer/dryer and fixed the toilet. Kids have been here for a month and it is a mess. Upon getting keys and entering property, it was clear that NO ONE verified condition. There was trash on the floors, sticky mess on the kitchen counters and floors, an old vape pen left on the counter... Waited 4 days past move in date to ensure apartment is cleaned. We go through entire apartment and complete the itemized list of damages...immediately let office know of needed repair of washing machine. Kids follow up with formal maintenance request (along with two other issues). Three weeks later and no response. Call front office and advised "Maintance is dealing with numerous requests due to move ins". No guarantee or even estimated time of possible repairs.

they got rid of visitor parking, only made 3 visitor spots and brought back towing, told people that if they want to have friends over they will have to park at a different complex. They actively made the parking situation a whole lot worse and are quite snarky when asked about it, are not being clear about when it will be fixed. When asked what we should do if the visitor parking at a different complex is filled because they got rid of parking the people on the phone said "I guess you won't be having people over if all the visitor parking is taken"

The parking here is awful!!!!!! I have a parking pass that is set to finish out the year of 2025 but my car was towed because it had a 24-25 parking pass. I paid for parking at the beginning of the year, and now I have to pay to get a new pass. This is outrageous!!!