Atlas on 17th, bloomington-in

I am absolutely in love with this place! Tanuj at the leasing office was extraordinary at his job and talking about all the units. He was so nice and I will definitely try to live here as I get into my middle age years. I hope to honestly spend every single waking moment in this building. The amenities are simply WOW. Again thank you so much to Tanuj for his exceptional service and I hope everyone has a chance to interact with him so you get a chance to appreciate atlas like I do!!!!!!

I HAD A BAD EXPERIENCE with Atlas!!!!! This property management company’s incompetence and lack of basic responsibility directly damaged my credit. They claim they sent a bill two years after we moved out, yet we never received anything—no bill, no notice, and no attempt at proper communication. Instead of confirming delivery or verifying the charge, they escalated it straight to a collections agency. Because of their failure to properly bill, maintain records, and handle the situation responsibly, my credit was negatively affected. This is completely unacceptable. This company clearly prioritizes collecting money over accuracy, fairness, or basic professionalism. Their careless handling of this situation shows a complete disregard for the consequences their actions have on others. When I contacted them, they said they had changed their system and could not locate their past records. They refused to admit that they made a mistake and instead used the system change as an excuse. They also refused to let me speak with a manager.

Atlas on 17th just introduced a new guest parking policy that is incredibly frustrating. For a large apartment complex, they only offer 20 guest passes total, and residents have to physically go to the office, fill out a form, and check one out themselves. The passes only last 48 hours, and if they aren’t returned in time, there’s a $25 fee. Honestly, I would have recommended this place to friends, but policies like this make it really hard to justify. It shouldn’t be this complicated just to have friends or family visit. For what residents pay to live here, this feels like a poor solution to their parking issues. Hopefully, management can come up with something that actually works for residents.

I live at Atlas currently, and something you must know before moving here is they will CONSTANTLY be doing inspections. I feel like in between inspections it’s only a few weeks before I get yet another email that they need inside of your space. It is the most inspections of any place i’ve ever lived in, and it’s out of your hands. If you are out of state and not home, there are people who you don’t know inside of your home. I have come home to my cabinets all opened in the kitchen and my BED SKIRT LIFTED. I find it completely unnecessary and invasive.

Atlas on 17th is an amazing apartment complex that is modern, clean, and well-maintained with a great overall atmosphere. The standout part of my experience was the customer service. Aiden was absolutely top notch: professional, friendly, and genuinely helpful every step of the way. He made the entire process smooth and stress-free and took the time to answer all my questions. I would definitely recommend Atlas on 17th to anyone looking for a great place to live with exceptional service!