The Edge Apartments, blacksburg-va

My son is living in a four bedroom apartment and is looking to get out of his lease for his second year just having difficulty finding someone to talk to to get out of the lease and light of him moving with a family member due to finances. I wish I had a better way of communicating with someone in the staff. FYI: Just spoke with Jess and hopefully we are now on track to resolving this. She and her staff were very prompt and helpful

I’ve been living here for three years now and honestly it’s been amazing. The apartments are clean, and fully furnished with everything you could need. But what really makes the difference is the staff. Megan and Tay greet me with a big smile every morning and always make sure I’ve got everything I need. With all the stress that comes from school, it’s such a relief to live in a place that feels so positive and welcoming.

My daughter currently lives at the Edge. We encountered an issue with her apartment upon move in this past July. Unfortunately there was an unknown if my daughter and her roommates would be able to move in by the start of school. Lauren, the manager, did everything she had to do to make sure the apartment was ready in time for the girls to move in for the start of classes. Needless to say, this was a very stressful time worrying about where they would live in the interim. The Edge made sure there was accommodation in event that the apartment was not ready in time. Fortunately, this was not the case due to Lauren’s dedication. Thank you, Lauren!

Take pictures of the place before you move in. Dead bugs, scratched stove, discolored fridge, grime around buttons on the microwave, under sink, baseboards, base of toilet -EVERYTHING. We moved my daughter in with two existing roommates who had been there for two years and the place was disgusting. We cleaned like crazy when she moved in and when out but our security deposit was not refunded. They took pictures of every scuff and one picture was of soap residue in the kitchen sink that wasn’t cleaned-I had sprayed cleaner in it after cleaning to make it antimicrobial. One photo was of a stick-on-nail found on the carpet in a bedroom. Hardly “wear and tear.” We did not take photos of the prior roommates mess and dings at move in. Our mistake- we were charged for it. *** I can't respond to their reply but I did call and kindly explain our concerns. We were provided that same stock answer - and with attitude. It was our mistake not to document like FBI agents upon arrival (or ask to have it cleaned again - not logistically possible for out of state professional parents).

I've lived at the Edge for 3 years and love the apartment! The management is very prompt in responding to any questions/comments/concerns. The staff are also very friendly - especially maintenance. Our apartment had maintenance repair something the other day and our maintenance man, Wesley, was very friendly and kind. The maintenance staff are very respectful of entering apartments. Only issue I've experienced is occasional wifi outages, but I don't think this is the apartment's fault. Great place to live.