Ion at the Ballpark, birmingham-al

I currently live here and it is awful. I had a .27 payment due and was harassed about it. I dont have a problem paying it, the issue is that these apartments aren't worth the harassment. Each year I have lived here there are roaches and bugs everywhere. The other residents are disgusting and there is nothing done about it. Dog pee and hair are almost always in the hallways. You cant tour the apartment that you are actually getting until you have already signed your lease. And once you sign your lease, you cannot get out of it. They will charge you with move out fees that they wont tell you what they are charging you for (I have proof of this). Overall I thought my first apartment while in college would be great, but these are the most overpriced apartments ever. They are very small units and are not worth the money you are paying for them. The fire alarm goes off in the middle of the night with no explanation as to why. My car also got broken into and the front office would not help at all. I tried to leave because I have a baby and this environment is not suitable for a newborn and was met with fake concern and sympathy. Just because it says student does not mean it is better for young adults in school!!! Do not rent please!!

-Elevators break down consistently, dirty common areas and stairwells. Lack of attention to details can be seen throughout the building. They attempt to fix these problems, but they are only temporary and the problems consistently come back. -Manager said that she has been trying to hire additional maintenance staff for 4+ months and that there is only one maintenance employee working on the whole building. She said that “you can’t always get what you want” when I brought up my complaints about overgrown landscaping, dirty interior hallways and broken doors. Management keeps promising that they have a solution or it will be fixed soon, but they never do. We choose to live at an apartment where all these things are taken care of, and they are not “wants”, they are necessary maintenance that we pay for every month with our rent. -Safety is a concern. There has been a broken exterior door that leads into the building for over a month now.There have been people found seeping in the stairwells along with car break ins in the uncovered parking garage that has the broken stairwell door. There was also a deadly shooting in the street out front within the past year, so you would think that resident safety would be of utmost concern and urgency and that they would at least make the outside doors secure. -Have been a resident for 3 years and will no longer be living here. Every year the cleanliness and quality of living has gone down.

very bad experience. Worst behavior from staffs. they inspect like investigators when it comes to clean the corridor or the elevator or the stairs its always dirty. THEY EXPECT US TO BE CRYSTAL CLEAN EVEN THOUGH WE ARE NOT CLEANERS WE ARE STUDENTS BUT THEY DONT GIVE THAT SAME CLEANLINESS BACK TO THE COMMON AREAS. when it comes for the common area of a complex they dont investigate deep enough to know who is creating the mess which specific roommate. For me I told them time and time again that my roommate doesn't care to clean the common space I clean it whenever I have time and I did all the time. They never even questioned others or given justice. what happened with me is completely injustice when it comes for the common space when I cleaned it only and my roommate did the mess and left uncleaned. They expect when you are leaving your room will be like new how is that possible. There should be some spots and stains when it comes for using it daily basis. THE FACT IS WE ARE NOT CLEANERS WE ARE STUDENTS WHO CAME HERE TO STUDY!!!!!! I will never recommend this apartment. THE BEHAVIOR OF THE STAFFS ARE AWFUL. THEY WILL TREAT YOU LIKE SERVANTS AND CLEANERS THEY ARE LIKE SHOWING KINDNESS THAT THEY GAVE THE APARTMENT TO YOU TO STAY AFTER TAKING A GOOD AMOUNT OF MONEY.

Love this place! My boyfriend has lived here for over a year and I just moved in this year. Any problem we’ve needed done has been taken care of in amazing time. All of the common areas are always clean and up to date. Also the location is top tier with the baseball field in the back and everything else walking distance really. 10/10!!!

I lived here for two years… Honestly it’s a great location. You’re basically 15-20 minutes away from hotspots and major hangouts in the city. It’s very convenient and a genuinely a good spot. It’s very close to UAB campus. It took me 7-8 minutes to walk to school everyday. You should never have to drive to car to school. Unless you genuinely hate walking. Bring your own furniture. Anything they “offer” you in the package, will be broken. Useless. Ineffective. Even if it’s not. They will certainly charge you for it. My biggest complaint in my time living here was my blinds. They would constantly fall off and break. I had the ball park view package. So I was always concerned with my privacy. I would OFTEN ask the team to replace them. They never did. They did however charge me $468 to replace the cheap, plastic, unusable blinds. Essentially anything that came with my furniture package. I was charged for “damages”. I took great care of my apartment and the drawers they charged me for were already broken. If you are a woman. I would NOT advise living on the second floor. Especially close to Stairwell 1. Break ins have happened. Fires and damages have been caused by wanna-be arsonists. On THREE separate occasions my roommate and I had to fend/scare off intruders on our floor. One of which was actively trying to get into our (female) neighbors room. They’ve since upgraded their security…but their always seems to be weak points that are easily exploitable. The staff are not friends…they are staff. You’d do well to remember that. If I could go back in time I would not get the ballpark view. It’s cool to show off when friends come over. It’s kind of cool during the season. Fireworks are exciting. But after a while…I assure you they can get annoying, Regions doesn’t turn off their lights at night. If you have blinds that don’t work like I did…it can be very vexing. Stairwells are littered with dog poop and pee. Walking on the street toward UAB. My friends and I used to call it “Sh*t Street” because it smells and the grass is littered with droppings. While that may not entirely the be apartments fault…it’s still gross. There is no Gym. The amenities have never really been bonafide. The only thing that’s certain with this place is that they can and will try to get every penny out of you. Just to not fix the problem and dump it onto the next tenant. Take Pictures. Make Notes. Analyze. Don’t take any “upgrades” from them. All you genuinely need is a mailbox, parking spot, and a bed to sleep in. While convenient, It’s certainly. not a place to settle down or call home.