Alight Birmingham, birmingham-al

If I could give this place 0 start I would!!! I lived at alight from January 2025 to July 2026 and I would advise anyone thinking of moving here to RUN!!! The employees in the leasing office, Lauren and Campbell, are EXTREMELY dismissive to any issues tenants may have , especially if you’re a person of color. I had met with Campbell about reporting a noise complaint and she literally asked me “What do you want us to do about that?”. In the year and a half that I lived at Alight my apartment had flooded TWICE. I’ve had to call the cops on my upstairs neighbors for noise complaints because the leasing office wouldn’t address it. Random people would come into the complex and get in the pool, which I didn’t necessarily mind, but on two occasions randoms people have tried climbing over my balcony and entering my apartment (for context I stayed on the first floor). There’s been times when people had shot their guns off in the building at night. 8 cars were broken into in the parking deck that they make us pay to park in! There is always garbage and roaches in the hallway near the trash chute. I’ve even talked to other tenants and they’ve reported mold and roaches in their apartments🤮. If you or your child are thinking about staying at Alight Birmingham I would highly suggest you rethink your decision. This place needs new management asap!

0/10 DO NOT RECOMMEND! THE PHOTOS ARE FROM JULY 23rd, 2026 THE DAY I MOVED OUT! You can clearly see there are no damages, i extra deep cleaned, and left the unit how it was given to me! I will say our unit is more clean than most units in that building! I lived here from August of 2024 to July 2026 (2 years) so I am very familiar with the so called agents in the leasing office. Need a whole new management team ASAP! I've had a leasing lady steal my phone out the mail and try to tell me my package never came and she had it in her bag in the office whole time! Lauren and Campbell were aware of this! I had to call the police to come review the footage because they would not allow me to see footage without the police. They let people live in roaches and bugs and do not send out pest control or maintenance for them, We had to buy bug bombs ourselves! We have sent in so many maintenance requests (paper trail) and they barely send people out to make sure our living conditions are good! We also had black mold which was caused from water leaking from the AC under the wood floors so it caused mold and it took them over 3 months to finally fix it all the way. Also Lauren and Campbell do not know how to speak with certain tenants, they are very dismissive (especially to someone of color)! I would never let anyone close to me stay at this building just based off how they handle certain people. They always coming into peoples rooms unannounced and start giving out fines however she's feel in that moment which i didn't know was legal to do so. I just moved out July 2026 and I am just supposed to pay my utilities for this month but she has charged me and my roommates full month rent for "damages" but the only damages there were... were the ones that were already there when we moved in and put maintenance requests (paper trail) in for and they never came to fix it in the 2 years I was in that unit! So we do not know why she is trying to get all the money out of us. I took pictures and videos of it before I turned my key in, Thank God so I can address what she is trying to do to us for no reason! If you do decide to live here KEEP a paper trail and witnesses!!!! 0/1000000000 DO NOT RECOMMEND

I’ve really enjoyed my experience living at Alight Birmingham so far. The gym is very convenient and always clean, which I really appreciate. The pool is also really nice and comfortable, and I love that I can swim until late at night. It’s even better when I can invite friends to swim together. I also really like that Alight is pet-friendly, which makes the community feel more welcoming. Overall, everything has been great so far, and I’m happy with my experience here!

*****I WILL NEVER RECOMMEND ALIGHT TO ANYBODY***** I lived at Alight Birmingham for almost three years, and unfortunately, my experience with the leasing office and resident support was extremely disappointing. In my interactions with them, members of the leasing team were consistently rude, dismissive, arrogant, and unprofessional. Instead of speaking respectfully or trying to help, they often behaved as though assisting residents was a favor or an obligation being forced upon them. The office did not feel welcoming or supportive at all. My move-out experience was even worse. After living in an apartment for nearly three years, it is unreasonable to expect it to be returned in exactly the same condition as on move-in. Some faded paint, marks, or dirt on the walls are normal wear and tear after that amount of time. Although a reasonable cleaning charge might be understandable, I was charged excessive “damage” fees despite there being no significant damage to the apartment. The charges were not clearly justified and felt completely unfair. They also impose fines and additional charges without providing reasonable explanations. Based on my experience, Alight Birmingham’s policies, resident support, communication, and overall professionalism are extremely poor. I would not recommend this property to anyone who expects respectful treatment, transparent charges, or dependable support from management.

I rarely leave negative reviews, but my experience with the management at Alight Birmingham has been extremely disappointing. My interactions with management have been consistently unpleasant. Every time I have gone to the office with a question or concern, I have felt unwelcome. They often make dismissive facial expressions while you’re speaking, which makes you feel like you’re bothering them simply by asking for help. Instead of listening or trying to resolve issues, they come across as rude, impatient, and unwilling to assist residents. I’ve lived in several apartment communities before, and this is the first time I’ve experienced management with this kind of attitude. A leasing office should be a place where residents feel comfortable asking questions, not a place they avoid because they’re worried about how they’ll be treated. Another major issue was the move-out charges. I was charged for wall paint, and from my experience, normal wear from living in an apartment for years—such as minor marks on white walls—should not automatically be treated as damage. White walls naturally show scuffs over time, and that’s part of ordinary use. If management expects walls to remain spotless, routine repainting should be considered part of normal maintenance rather than passing those costs on to residents for everyday wear. Overall, I found the management to be unhelpful, unprofessional, and lacking the customer service that residents deserve. I sincerely hope management takes resident feedback seriously and works on treating people with more respect and fairness.