Northland Flats Apartments, big-rapids-mi

To be fair, the apartments are quiet, affordable, and up-to-date. The units themselves are pretty cozy. Snow removal during the winter sucks. They only salt or shovel if there’s four inches of snow or more. This means that snow was allowed to be compacted down into ice whenever it didn’t come down heavy enough to be shoveled. Property management also blamed residents for parking too close to the sidewalk whenever the snow removal people did a poor job. My first winter there, our heater stopped working. The fan would blow, but no heat. When maintenance came, we were told that there was nothing that could be done. We shivered the entire winter, the apartment getting down into the 50s at night. Thankfully, I didn’t have to spend another winter in that unit because I was forced to move units with 2 days of notice that spring. The property manager claimed I was “impossible to reach” after calling me two times, both times I was at work. No email, no text, no written communication. She ended up tracking me down at my workplace. This wasn’t the last time that she found me at work to discuss rental matters with me. The laundry room stinks, and all the washers make your clothes stink too. This was complained about the entire time I lived there and it never improved. I understand that communal washing machines are used frequently, but it smelled very strongly of mold. When I moved into the new unit, the bathroom was disgusting. Mystery fluid splatters on the walls and paint missing and chipped off. I was told that there had been someone sent in to clean, but it didn’t look like it. I ended up having to clean up the previous tenants’ mess myself.

A great place to live if you attending Ferris State University. It’s close to campus, the staff are all awesome at their jobs and make sure you have everything you need! Rent is very affordable for college students and the staff love to give back to their renters with food, prizes, and so much more! Great place to live in Big Rapids for anyone!

I’ve lived in a lot of places, and this is easily one of the most frustrating apartment complexes I’ve dealt with. Management seems far more focused on handing out fines and violations than actually maintaining a decent living environment. If you’re considering moving in, be prepared to constantly look over your shoulder for the next “violation” notice. There are definitely better options out there that treat tenants with a basic level of fairness and respect.

Perfect for college students! Maintenance almost always comes in same day. When you need help with something they are very good at working with you!

The property managers and maintenance are quick to act and always helpful. It’s a pretty safe area and if any issues do arise the second you mention it to staff they deal with it immediately. Rent is super affordable, apartment is shockingly nice for the price. Definitely double check the cleaning job when you move in but otherwise no complaints!