Eight Thirty Water Tower Apartments, big-rapids-mi

I really enjoy living here. The office staff are very friendly and organize many fun events for the residents throughout the year. As a student, I've enjoyed that the apartments are close to campus and the free printing services in the leasing office that I've been able to utilize!

Maintenance responded immediately after starting hours and quickly diagnosed the problem with my lack of air conditioning. Within 15 minutes of arrival, my apartment was filling with much needed cold AC on a hot day!

I lived here for 3 years. Apartments are nice. Parking during the school year sucks if you work late depending on what building you’re in. Everyone in the office are nice. I would give it 4-5 stars until July 1st. Alexus, the area manager, did not care about my concerns. I got a charge for $550 for damages and I never even got told there were “damages.” I emailed and she said that there was carpet damaged noted in an inspection. And when i asked why was i not told during the inspection and concerns, all I got was the same thing, that the carpet damage was noted in march and june. So you just charge people $550 without telling them and expect them to pay the same day? I had my dad call them since I didn’t have time to since I was working and I know I haven’t damaged carpet. Jared looked at my carpet and had to call maintenance because he couldn’t really find what’s wrong. Tommy came and said it was just normal wear and tear, nothing i did. Luckily, I didn’t end up having to pay it. But the other rooms carpet look just like mine. Jared was really nice and cool. Tommy was nice. The office hours are unpredictable. They say they are open until 6 but sometimes they close early. I moved out yesterday and they were supposed to be open until 4pm. I got done moving out and went to go hand in my keys at 3:45-3:50pm and they were closed. The worker walked out a couple minutes after i put them in the drop box.

This is the best apartment I have rented from. The pricing is fair, the management is amazing, office staff absolutely amazing and there maintenance people also amazing! This has not only been the easiest and fast plus bonus points best apartment around. They are the friendliest, kindest, most understanding and efficient. Thank you to hunter, Hayden and all staff that makes this feel like a home!

I definitely recommend 830 Water Tower apartments!!! Hunter the manager is so nice and helpful! The girl who is at the front desk Hayden is also very nice as well! There has not been a ton of issues, but when I request maintenance it has all been fixed so fast that it is actually amazing because I was not expecting it to be done so fast! The apartment itself is also super nice and is very safe! I don’t have anything bad to say. I wish I had known about these apartments when I first came to Big Rapids! The pricing is also way less than I thought it was going to be so that was also was nice! Overall, it is a great place and I highly recommend these apartments!