Campus Communities - College Town Apartments, big-rapids-mi

I went on a tour of the apartments and they are beautiful and well maintained. The director Heather Stressman was very professional and answered all my questions. She took extra time to show me more than one apartment so I got a really good sense of the layouts. I was very pleasantly surprised how nice the units are and how friendly every staff member I encountered was.

Such a good place to live. Anytime I have an issue or just to sip by and use the amenities the staff is always so friendly and able to help right away. Absolutely love working with Kate and Heather in the office they are truly amazing at their job.

I would not choose to live here again. From the time I moved in, the apartment did not feel very welcoming, and the roommate matching was not a good fit. I’ve also had unexpected charges added to my account and experienced a few less-than-friendly interactions with the staff, which made my overall experience disappointing. One of my biggest concerns has been the Consumers Energy bills. They have consistently been unreasonably high. At one point, the bill was around $900 for a single month. Even when that amount is split between three or four roommates, it’s still an excessive amount to pay, especially considering we were not using nearly enough electricity to justify a bill that high.

Do yourself a favor and look elsewhere. The “cheap” rent is misleading. You’ll end up paying an extra $100–$200 a month in electricity, so it’s not a good deal. I moved into a unit that wasn’t even properly cleaned, which is honestly unacceptable. On top of that, the property has ongoing issues like dog waste being left everywhere, and management doesn’t seem to enforce anything or keep the place in decent condition. Overall, this was a frustrating experience and not worth the money. I would not live here again and would not recommend it to anyone. The office staff I interacted with were very nice, I just wish the overall experience reflected that!

The cottages are beautiful and the free tanning is a huge plus! Highly recommend Jess From the office, she’s always kind and never makes you feel like she’s too busy to help out!