Maison Burbank, baton-rouge-la

I had such a great experience touring The Maison on Burbank! The staff was incredibly welcoming and professional, and Tatum especially stood out. She showed me around the property, explained everything thoroughly, and answered all of my questions with patience and kindness. She made the entire process feel easy and comfortable. The apartments are very nice, modern, and well-kept, and the property itself feels clean, safe, and peaceful. I also loved the amenities and the overall atmosphere of the community. You can tell the staff genuinely cares about residents and making everyone feel at home. Overall, it was a wonderful experience, and I would definitely recommend checking this place out if you’re looking for a new apartment!

The definition of “you pay for what you get”. I lived here for two years while attending LSU due to its cheap rent and proximity to lsu, but trust me that’s the only benefits of living here. pictures included at end. I wish I still had access to my portal to be able to upload the number of maintenance requests me and my roomates had to submit during our time here. we went a full year with a broken dryer that made ear piercing sounds, didn’t dry your clothes, and stopped running every 2 days. it took maison an entire year to replace the dryer, with one that ended up having to be fixed every 2-3 days as well. it ran our electricity bill through the roof and the maintenance men would just go “well did u press the on button” when we’d explain to them that the dryer simply wouldn’t start. Feel free to contact me personally if you want videos of how our dryer would sound (you could hear it from outside the apartment when it was running because it would squeak so loud, you couldn’t even sleep while it was running). FLEAS. I have receipts, emails, maintenance requests, etc. that indicate that when me and my friends moved in during fall 2024 that our apartment came infested with fleas from the previous tenants. we spent hundreds of dollars on flea bombs, treatments, carpet sprays, etc. everytime it was brought to maintenance or the leasing office they would send out pest control and they would only spray the entrance to the apartment. took over a year for us to beat the fleas. Expect to always find the maintenance staff and leasing staff randomly in your apartment. they give you a “notice” aka an email that goes to ur spam folder and when they come they won’t even give u the chance to come open the door before they barge in. One time I opened the door for our maintenance men (we had no requests submitted at the time) and he said he was coming to see if we put up our shower curtains months after move in… was super weird. MOLDDDDD MOLD MOLD MOLD. do not expect your bathroom to NOT accumulate mold. they’ll tell u the solution is “make sure the vent is on and the doors are open when you shower” it does not make a difference. I had the maintenance treat our mold a hand full of times in the bathroom because it genuinely looked like a health hazard, and it WAS. can’t tell you how many of my doctors said I had symptoms of mold toxicity. they just paint over it every time a new tenant moves in. the shower curtain rods are also made of nothing but rust and nothing can solve it, even soaked mine in bleach so rust wouldnt rain in my shower everytime I opened the curtain. 75% of the time the pool is green. our AC went out for days during the warmer season atleast 1-2x a month. the wifi constantly goes out and their internet doesn’t work in the study room (what’s the point of having one if you can’t do any work bc the internet is so shitty). we constantly had water leaks in our living room and the paint would crumple off the ceiling, they’d come paint over it every 2-3 months. the windows in the bedroom aren’t sealed properly, they leak and collect puddles of water when it rains. there’s a video on tik tok from another resident if you’re interested on what to expect during storms. we had an ongoing inside joke that our apartment smelled like “hurricane katrina” because it reeked of water damage. also PLEASE be careful when you’re in the parking lot. there is constantly homeless individuals walking around the complex, my boyfriend once almost got jumped in the parking lot by a random man trying to steal his keys from him while walking to his car. BUT! yes. this place is super cheap and affordable, but there’s a reason why. just don’t expect the leasing office or maintenance to actually be able to solve your problems, they just put bandaids on it and speak/look at you like you’re an idiot when you confront them. the place is nothing like the demo apartment they show you in the tour, just be warned and know what you’re agreeing to put up with for when you sign here.

just want to take a moment to give a HUGE thank you to Macy for making my move-in experience smooth and stress-free. From day one, she’s been helpful, responsive, and genuinely caring. She made sure everything was handled properly and checked in to make sure I had no issues — and so far, I truly have no complaints at all! She goes above and beyond and really makes you feel like family, not just another resident. That kind of service means a lot. On top of that, the community itself has been amazing — lots of events, good food, and a welcoming atmosphere. You can tell they actually care about the people who live here.

Tatum at the front desk was incredibly helpful from the moment I arrived. She greeted me with a warm and welcoming attitude that immediately made me feel comfortable. When I had questions, she answered them clearly and made sure I understood everything before moving on. She was also very patient and took the time to go above and beyond to assist me with what I needed. Even during a busy moment, she stayed calm and professional, which I really appreciated. Her positive energy and willingness to help made the whole experience much better. It’s clear that she genuinely cares about the people she helps, and it definitely shows in her work.

The staff here goes above and beyond for their residents. My little sister will be moving in around August. We’ve been communicating with Maya recently. When I tell you the sweetest thing ever! I wanna thank everyone that works at Maison Burbank for doing what they can for our young ones.