Ion Baton Rouge, baton-rouge-la

If I could give zero stars, I would. As an out-of-state parent and guarantor for a college student, this has been one of the most frustrating experiences I've had. Communication has been extremely poor. I sent multiple emails that went unanswered, and when I finally received a response, I was told my emails could not be found. I personally called the apartment complex regarding our situation, yet I was later informed there was no documentation of that conversation. Just because a conversation wasn't documented does not mean it never happened. What is especially concerning is that the guarantor agreement is required as part of the application process, leaving families with very few options if they want their student to secure housing. For parents sending their children to college from out of state, communication and transparency are critical. Unfortunately, that has not been my experience. I hope ION Apartments improves its customer service, documentation, and responsiveness so other families don't have to experience what we have. I just can’t believe that they are actually charging us and we have never accepted any keys, paid a deposit or anything. It’s insane.

Genuinely the worst place you could live. Move here if you absolutely hate yourself. There were roaches, rats, flys, and spiders. No matter what we did there were always bugs and couldn't get rid of them. We literally saw a rat run across our porch and there was rat poop outside. There was mold inside our apartment and when we said something about it they said they "didn't see any visible mold" and didn't do anything about it. The parking garage and hallways always smelled horrid and had some of the most foul smells I have ever had the displeasure of smelling. Not only was the complex itself bad but the people that live there. Move here if you enjoy being woken up in the middle of the night by people yelling in the courtyard or having your neighbors blast music for multiple hours. And just be ready for the fire alarm to go off late or in the middle of the night. 0/10 experience.

Visited Ion this past weekend to see a family member, and while I understand it’s student housing, the upkeep left a lot to be desired. The lobby was passable, but the moment we turned the corner, we were hit with a strong, unpleasant odor and it only got worse on her floor. Whether it’s the carpet or something else, it’s clear (also from previous reviews) this complex needs serious attention. These students deserve better. A full upgrade is overdue.

Horrible Apartment This is a horrible apartment, if you have a car/live in state please do not choose this apartment as your choice, they’re options farther out that are way better than this one, and CHARGE less as well for better quality. This apartment is genuinely a cash grab, especially knowing that it is really close to campus this would be a quick way for a student out of state needing an apartment to think this option is perfect for them, they’re wrong. This apartment in my opinion is over priced for the quality it brings with horrible management. The management takes forever to process packages as well as takes forever to resolve issues and conflict, charges for everything, even tries to charge for other roommate inconveniences on everyone’s tab. Odors, rodents, and horrible trash everywhere especially towards the weekends, the only nice area is the front and even that is messed up half the time: Fire alarm goes off every week, and it’s not in the middle of the day, it’s late at night between 11 pm - 3 am for a long period of time, for no reason 850-900 per month for rent for a 3 bedroom, that constantly goes up that’s way more expensive than other apartments around the area that have way better quality and less stress, just don’t go here unless it’s a last resort

Don’t even think about living here. sign a lease if you’re in love with piss filled hallways and rats in your kitchen! they will charge you for things the past tenant left behind and even when you try to get it fixed they’ll never answer. not to mention the bedroom sizes are inconsistent and a joke. you can’t even open the door fully into the room. the entire complex reeks 24/7, the staff downstairs is rude and unhelpful at all times. the amenities are trash and the entire complex is just one big mess. you’ll pay $50 a month for parking just for the gates to always be open or broken. the elevators never work, usually only one out of the six in the entire building works. the package system is trash. you have to wait until you receive an email from the front desk until you can grab it and they will email you at 5:50 just ten minutes before the office closes when your package arrived at noon. everything about this complex is trash and if you send your child here i feel sorry for you.