Campus Crossings on Brightside, baton-rouge-la

DO NOT MOVE HERE. I am writing this after being a long-term resident who paid rent on time, followed the rules, and never caused problems. UNITS & MAINTENANCE The units are old, poorly maintained, and not worth what residents are paying. The biggest mistake students make is assuming the lower rent means they are getting a deal. You’re not. You’re paying for outdated apartments that constantly require maintenance. During my time here, I dealt with mold issues in multiple units. Maintenance requests frequently took far longer than they should have, and many repairs felt like temporary patches instead of a real fix. SAFETY & SECURITY During my time here, countless residents reported vehicle break-ins and theft. There are very limited security measures, gates are frequently left open or malfunctioning, and there are not enough cameras to provide meaningful accountability when incidents occur. The most disturbing incident happened when maintenance arrived at my apartment around 3:00 a.m. regarding a suspected leak. While I understand emergency maintenance situations happen, a maintenance employee brought another resident into my apartment without my consent during the incident. As a woman standing in my apartment in the middle of the night, this was incredibly uncomfortable and inappropriate. When I raised concerns about the situation, I did not feel that those concerns were taken seriously. The focus became the leak investigation rather than addressing why another resident had been brought into my apartment in the first place. CUSTOMER SERVICE The leasing office is consistently difficult to reach. Calls often go unanswered. Follow-up is inconsistent. Concerns frequently feel dismissed rather than addressed. The most frustrating part is that none of this occurred during a short stay. I lived here for THREE YEARS. Three years of rent payments. Three years of being a resident in good standing. Three years of giving this property chance after chance. And yet whenever concerns were raised, I rarely felt like management viewed residents as anything more than account numbers. MONEY & FEES The rent continues to increase while the quality of the property does not. Every year residents pay more, yet many of the same maintenance, safety, and communication issues remain. The lease is written almost entirely to protect management while placing nearly all responsibility on residents. One of the final examples of this occurred when I accepted a job opportunity out of state and requested flexibility regarding the final weeks of my lease. After three years of on-time payments and no significant issues, I asked whether management would allow me to move out approximately 20 days early or work with me regarding the final month’s rent. The answer was no. Were they legally required to do so? Maybe not. But it demonstrated exactly how little value is placed on resident loyalty. A resident who paid on time for years, caused no problems, and was relocating for work could not receive even a small amount of flexibility. That interaction perfectly summarized my experience here. FINAL THOUGHTS There are too many other options in Baton Rouge to spend your money somewhere that made me feel ignored, frustrated, and undervalued as a resident. I cannot recommend Campus Crossings on Brightside to anyone.

Parents, don’t let your your kids live here unless you are ok with subpar living conditions. We are t picky but what we have found is horrible. Our daughter moved in two days ago. It has been a disaster as the dishwasher was detached from the wall and had standing water in it, the pipes under the sink were detached and there is visible water damage everywhere. The microwave doesn’t work and then there are bugs coming in constantly. The dryer was unhooked from the wall and there is visible water damage on the inside of this third floor apartment. When she and I talked to the front office they took down her name and said they would get someone over there. No one came until she called the emergency number because water was running out from the wall onto her floor. The fishy part of all this is before she moved in they tried to get her to change her apartment twice because so many other people wanted that apartment. Makes you wonder if that was the case or if they knew what she was moving into.

This place is unacceptable. Our son moved into Campus Crossings on Brightside on August 20, 2025, and has faced one issue after another—roaches, a broken dishwasher, and a bathtub that looks like it hasn’t been maintained in years. Despite repeated pest control visits, the roach infestation continues. When we visited yesterday, Aug. 31, we personally saw three roaches in the kitchen and a wasp nest in the window. I have the photos and videos as proof. Even worse, the pest control technician admitted the roaches may be inside the refrigerator and stove. That is absolutely disgusting and unsafe! Parents, do not send your students here. Management is quick to collect rent but slow to provide a clean, livable, and safe apartment. For the price these apartments cost, students deserve far better than to live surrounded by pests, broken appliances, and neglect. Campus Crossings has failed to meet even the most basic standards of housing.

This is "advertised" as LSU student housing. To each their own, but unless you want your entire apartment, your clothes, and your things to smell like skunk weed all day every day, don't put your college kid here. Before they respond with some excuses, I had to contact the office multiple times to even get a response. They finally said they would check. It is debatable whether they ever did. No one saw them, no response to anyone who lived there nor myself, although they said they tried to make contact... not on any phone logs. No change to the situation. It was even making her pet sick. She had to move. If that wasn't enough, they never fixed the gross hole in the wall in the bathroom. They made some excuse about how it wasn't leaking so it was ok. It had obviously been water damaged at some point. They also attempted to move an older 40+ year old man into the same apartment as 2 age 20+ women residents. He brought his young granddaughter in to show her the apartment and the residents had to complain to the office. They did respond well and moved him but somebody was quietly living in the extra bedroom the man was to occupy for several weeks. They would hear the person and never see them and no one was on the lease as being in that room. She found her electronics were being used while she was away from the apartment. I guess this place is ok depending on your standards. She felt safe (she said). As a parent, the federal raid that went on in the unit under hers for drugs unsettled me the whole time she lived there for obvious reasons. They may not have control over that but after many months, they allowed the same residents to return. There is a better college campus for your student.

Moved in on August 20th to a DISGUSTING room. I went back to the leasing office to tell them that the room wasn’t properly cleaned, even though I had to pay almost double my rent to move in. I would think that they would at least put a little work into the presentation of the rooms, I guess that’s the least of their worries. I filled out my move in maintenance request form and have received emails that maintenance has stopped by, but yet everything is exactly the same as when I move in. I basically had to clean up what was left behind by whoever replaced the carpet in my unit. There was clutter everywhere in my bathroom and one of my drawers is missing (was told it was ordered and would be replaced soon on move in day). Not to mention the lack of security and certain office staff’s inability to handle these situations. My vehicle was broken into and several others near my building. After scanning the area I notice they have no lights, no cameras, and a gate that literally leads right into the apartment property from the back. Not to mention the electric gates at the front decide when they want to work and when they don’t. They also tow your vehicle even if you have proper parking permits and office staff could care less. Absolute joke. Luckily I don’t have any infestation issues, but I do not think I will be renewing my lease unless I see some real change. I barely want to give 1 star for the service that I’ve received in these past 3 months. Disappointing and extremely different than what they show prior to move in. I’ll also add that ironic enough my old roommate was set to move in to the exact same unit as me, but saw the quality of the room and completely terminated his lease. He sent a video of the room when he moved in and it was just as bad as what I got. So the fact that you had a second chance to go back and touch the area up and still decided to NOT to is quite trifling in my opinion. Do better.