Altitude Baton Rouge | Apartment Complex, baton-rouge-la

DO NOT LIVE HERE IF YOU HAVE THE CHOICE. I am genuinely so sick of this apartment. I had 2 leaks in my ceiling, both during different periods of management. Old management got a wet vac set up and replaced the carpet, new management cut a hole in the middle of my ceiling left a big industrial fan in my room for DAYS. No compensation, no communication, no NOTHING. I couldn’t even sleep in my room because it smelled like mildew, as well as chemicals and the fan was so loud. I was trying to give new management a chance as I know this apartment is rickity but I am at my breaking point. Their poor communication happens time and time again. There’s been multiple times where the fire alarm has gone off in the middle of the night, and we receive no email about it apologizing for it or addressing it. Once happening during exam week. The stair wells are constantly dirty, grimy dead fruit fly and cob web infested because they don’t clean them ever. The front elevator has genuinely been broken for 3 months. The apartment floods in the hallways and they just let the water sit there for days, don’t vacuum it up or anything. They have multiple holes in the cieling through out the apartment. The back trash chute has been broken as well for over a month and there is trash and flies collecting over there. The only good thing about this place is that it’s right next to campus, but they only keep up with the leasing office and the outside area there. Everything else is severely neglected.

No one is ever at the front desk, I had a package on Friday That I severely needed for the weekend I go in the office at 3:25 And no one’s there I go back again at 4:30. No one’s there. I proceeded to call five times. No one answers I go back at 5:30. No one still there. Kia the girl in the front office is just rude. If you go to her with any concern, she refuses to transfer you to an actual manager and her response is usually what do you want me to do about that. They’re now making us pay $25 a night for guest parking and the excuse that they’re doing it to solve the parking problem for guests which there’s no problem. There’s always space is open. It’s just BS. This apartment only cares about money The parking problem could’ve easily been solved by just having to sign a guest in and getting a parking pass but no, for some reason we have to pay. It’s obviously just to get money for game days because half of the people parking on game days Do not know anyone that lives in this apartment. Everything with this apartment is just a cash grab I’ve spoke to multiple residents who have complained also about the parking situation and they’ve done nothing because they do not actually care about their residence.

Very disappointing move-out experience after living at this property for about four years. I paid all of my move-out charges just to get the matter over with, but the way the situation was handled was extremely frustrating. I disputed several move-out charges that I believed were either pre-existing conditions or issues that had been present and observed during prior management inspections. Instead of meaningfully resolving those concerns, I was repeatedly told that the current management did not have access to records from previous management. The most frustrating issue was my $200 security deposit. I provided my original lease showing that the security deposit was collected when I moved in. Arc225 even acknowledged in writing that my documentation showed a $200 security deposit was collected at the beginning of my tenancy. However, they said they had no record of receiving the deposit during the management transition and therefore would not credit it toward my final balance. I lived continuously at the same property through the management changes. I was never refunded the $200 deposit. As a resident, I had absolutely no control over how records, accounts, or deposits were transferred between management companies. Yet I was essentially left responsible for figuring out what happened to money that the property’s own lease documentation shows was collected. After multiple emails and attempts to resolve everything, management simply stated that their review was complete, closed the dispute, and kept the full move-out balance due. Out of frustration, I ultimately paid the charges so I could move on. Management changes should not become the resident’s problem, especially when it comes to maintaining financial records and accounting for a security deposit. Based on my move-out experience.

If you want to actually live in a nice apartment? Don’t live here. The rent is honestly over priced for the quality of living here at the apartment. The hallways are constantly dirty, there’s dead fruit flies everywhere, the office is no help once so ever. They never communicate ANYTHING, unless it’s them doing an impromptu inspection for the 30th time in a month. Every time I go in there theres new leasing agents/ attendants and each time they get worse and calling back and communicating.

if I could leave 0 stars I would but where do I start I applied to live here and was approved signed a lease but had questions about my lease because the rental amount I was told I would be paying was $625 and the lease stated otherwise which was $835 a month there was no CONCESSION addendum attached to the lease at all so i called and called to speak with Hannah (Manager) no answer so i finally get answer from them this week about my application and receiving my class schedule I was told that I need something else stating that I was a full time student I advised Kia that they may would be a process I placed on “brief hold” but that brief hold was turned into a 25 minute hold you guys in office needs to do a better job with Communicating things to your PROSPECTS and answering the phone to keep your future tenants up to date on what’s going on