HH Midtown Apartments, baltimore-md

My experience living at The Dane has been extremely frustrating, particularly when it comes to management’s handling of ongoing maintenance issues, rent payments, and billing disputes. During my time here, I have documented 14 notices related to hot water and water-related issues, including an outage that lasted more than a week and an incident involving flooding on the first floor. Despite repeatedly raising concerns, the responses from management have been dismissive, including being told that I “still had a place to live” when addressing the loss of hot water. I have also experienced ongoing confusion regarding my lease rate and the discounted rent I signed for. Months later, management was still reviewing the discrepancy, leaving me without a clear resolution. My concerns about the promised rent concession and outstanding credit or refund have also gone unanswered or received inconsistent responses. Additionally, rent payment processing has been a recurring problem. I submitted a cashier’s check for my October rent, yet the payment remained unposted after I was told it should have been processed. I am concerned that these delays can result in late fees and unnecessary stress for residents who have already submitted their payments. Communication has been inconsistent, and I have had to repeatedly follow up to get basic answers about my own account. Terrible place to live. I DO NOT RECOMMEND

I’ll corroborate the review below about “Absolutely awful and deceitful management company”. I had a similar experience with their property in California where their management would try to bully students who didn’t know their rights. My partner had her room illegally entered into, and I had the same happen to me. When you talk to the poor receptionists, they’re trained to say “we can’t help you” or to just “follow policy” instead of actually dealing with serious issues. When you attempt to break a lease that you have every right to break, they will drag their feet and tell you that you can’t, in the hopes that you will give up or run out of time so that they can squeeze thousands of dollars from you. When I asked for a cleaning invoice, management sent me a fabricated document (which I can prove). They push you around because they can afford a lawyer and they know you can’t. Do not recommend doing business with them.

Daniel, the marketing director. He is super knowledgeable & skilled at marketing. He really helped out my friends & I find an apartment in an incredible area just right by my university. Highly recommend!!

Absolutely awful and deceitful management company that knows nothing about DC housing code regulations or the tenant bill of rights. Their corporate staff will try to bully and intimidate you, accuse you of lying about easily proven facts (such as rent renewal discrepancies / discrimination across resident offers), and otherwise try to strip as much excess fees from you simply because they can as a big company that can afford a corporate lawyer.

I had a great experience working with Daniel, the marketing manager. He was a great communicator, professional, friendly and transparent. I would highly recommend him!