Point North, austin-tx

Madison was extremely helpful and friendly throughout the entire leasing process. I had to move in on short notice and she made sure I had all the leasing information I needed right away. She went above and beyond to make everything smooth and stress free. She’s also incredibly responsive, attentive, and always willing to answer any questions quickly. I truly appreciate her support. Thank you Madison!

I recently visited Point North Austin and had an amazing experience! The venue itself is beautiful, with a modern yet welcoming atmosphere that really makes you feel at home. What made my visit even better was the exceptional service from Madison. She went above and beyond to ensure everything went smoothly, providing helpful recommendations and answering all my questions with a smile. It's rare to find someone so dedicated and thoughtful, and she truly made my experience stand out. Highly recommend Point North Austin—such a great spot, and Madison really adds a special touch to the visit

Do not live here. Don’t even consider living here. Yeah, it’s close to campus and in north campus, which is supposed to be calmer and more peaceful than west campus. This place is not. This place will make you wish you re-signed at your overpriced 4x4 in west campus. The mail delivery situation is absolutely horrible, myself and others have had multiple packages stolen (their system is that delivered are left on the table in the lobby, and management “routinely” collects them and drops them off to residents). That leads into the second problem. On-site management is non existent. They “picked” my delivery up which was my new ID, and then it took another 3 extra weeks for it to reach me. So they will collect your packages and hold on to them. The walls are not sound proof. I repeat. The walls are not sound proof. And the cherry on top is that you will sign a lease until July 31st, but they will kick you out of your apartment on July 20th so that “preparations for the next tenants can be made”. That’s not how a lease agreement works (if the the apartment is paid for under contract until July 31, then the apartment belongs to you until July 31). Don’t sign a lease here, and if you do, be sure to closely read every single letter on the leasing agreement.

Point North Austin is a great spot near UT Austin. The modern apartments come with stainless steel appliances and in-unit washers and dryers. You'll enjoy top-notch amenities like a fitness studio, business center, and outdoor courtyard. The highlight is definitely the exceptional staff, especially Madison, who ensures all your needs are met with a friendly touch. Despite being centrally located, it's surprisingly peaceful. Everything's well-maintained, making it a comfortable and convenient place to stay. Highly recommend it! 😊

*Before reading this review, please make sure to read the metric property management google reviews and keep in mind that some of the reviews here are fake(especially some of the high rated reviews are written by management, you can see some of their names on their metric property management website). I have had many issues with this property, mainly management and amenities. The treadmill took 5 months to get replaced, the outlets in the media lounge/3rd floor study room don't work, the printers don't work, there is no proper maintenance access(no work order app), work order sometimes take several months to happen, events hosted do not take place, and the security locks on the building are broken and have yet to get fixed(specifically on the third floor). Many residents also got towed because they did not get their parking passes in time by management(management claimed that they dropped off the parking passes, but many tenants stated did not receive them). After bringing up these concerns to management, they did not believe me, and worded certain emails disrespectfully. All they seemed to care about was not admitting they were at fault, and conversations with management went nowhere or they avoided issues altogether. They kept insisted monthly events were being thrown, but there is no evidence past the first couple events that they existed. They made several promises at the beginning of the school year and did not fulfill them at all. They seem to believe their property manager over the experience of the tenants who are actually living at the property. After I brought up these concerns, a fake review was posted minutes after specifically mentioning how great the events are, completely and coincidentally contradicting my claims. Throughout this whole process, I was gaslighted by management.