21 Rio, austin-tx

I've had a few different apartments here and keep renewing because nothing beats it! The views are insane and it is close enough to campus to have a short walk, but far enough from the middle of wampus to avoid all of the chaos. The staff are so friendly and welcoming, especially caroline and gus! A lot of these reviews are outdated and do not actually reflect every experience. Any issues that I have had were resolved almost immediately and the office kept me in the loop the entire time. I never take the issues to heart and understand that it is student housing and give them grace. I would take other reviews with a grain of salt and address concerns with the staff when touring!

Older reviews are probably not too accurate anymore. Nice staff and quick maintenance with new management. Had an issue earlier in the year about a water bill dispute that I feel like never got properly resolved; however, overall, it has the best views, location, and rooms for the price. There was also a water outage, but this was due to the city water system. One elevator would sometimes be out but would typically be fixed quickly. Package delivery was easy and quick. Parking was never full and had good covered spots. I would probably sign here again if they had 3x3s.

Amazing location and view right by 21st street. This is my first time touring apartments in Austin and I loved it. The amenities and floor plans are beautiful, definitely in my top apartments so far. The entire staff was so helpful and Caroline was amazing. She had a lot of patience with me and helped me out a lot. Definitely one of the best apartment hunting experiences so far!!!

I had a great experience at 21 Rio! The property is in an excellent location, the amenities are well maintained, and the staff was friendly and welcoming throughout the process. Alex was especially helpful. He was knowledgeable, professional, and took the time to answer all of my questions. He made the leasing process simple and stress-free.

I had a great experience at 21 Rio! The apartment complex is well-maintained, and the atmosphere is welcoming. A special thank you to Alex, who was incredibly helpful, friendly, and professional throughout the process. He took the time to answer all of my questions and made everything easy and stress-free. Excellent customer service like Alex's really makes a difference. I highly recommend 21 Rio to anyone looking for a great place to live!