Vida @ Fitzsimons, aurora-co

Don’t try to sign a lease form this apartment complex, they’re just good at the beginning but hey on the day of our our moving our car got thowe while we’re moving our stuffs inside that night, amazing right. GARBAGE - over flowing all the time hallways are full of trash. MISSING PACKAGES If you are online shopaholics expect most of your packages will be missing, I wish I read all the reviews first before signing a lease. Yes before I complaint I informed the management about my missing packages but no actions but there’s one incident that other residents lost her package and they have time to look for the cftv footage for her so unfair right? They have favoritism they choose whose to serve best, but for my 6 missing packages they don’t have time to look for it the new front desk lady said she don’t know she can’t help me. But for that lady who got her packages missing they find time to look for it and guess what they accused me for taking someone packages inside my own keyed mailbox that mailbox under my name so I don’t check names because it’s my keyed mailbox!! Then they sent me an email that I Am a THEFT for taking taking other packges, mind it it’s inside my own keyed mail box amazing right?? Then I’m a theft?? Parking system sucks as well, even though you purchased a parking permit your car will be thowe, they even call us a liar not believing every word we said maybe they just want their tenants spend money to claim cars every thowe. We explained to management that we are purchasing the parking permit in front of the car to make sure we did purchased it before leaving the car because we know the rules but still they insist that they thowe the car before purchasing the permit we are not here to fool around but Sierra insist and told us that they thowe the car before we purchased a permit they believed others people mouth that their tenants they don’t care anymore after you signed your lease, don’t expect a good service after you signed your lease. They don’t take your complaints seriously, the area is good the apartment unit is good but the management was the worst. Again they’re just good at the beginning. So find a better apartment not this one trust me don’t do the same mistakes we did. No wonder all new tenants move out after 2-3months. 3 tenants just move out in our building amazing right??

The property is very nice and the staff is friendly. Manager Sean and his team are always very helpful and accommodating. The gym is stunning and there is plenty of work space available. I Highly recommend!

The service is excellent; the entire staff is very pleasant and helpful, providing magnificent service at all times. I am very grateful, especially for the service provided by Sierra and Daniela. It is a place I recommend living. I love my apartment, and the management is flawless. If you are looking to move to a clean place, beautifully designed apartments, and a management team that gives 100% and offers excellent service, then Vida @ Fitzsimons is the ideal place for you.

During the apartment application and leasing process, the support and guidance we received were excellent. The team was very helpful throughout the entire process, but we would especially like to recognize Jasmine. She was incredibly patient, kind, and professional. She took the time to answer all of our questions and made the whole experience much easier and less stressful. We truly appreciate her outstanding customer service and dedication. Thank you, Jasmine, for all your help!

I’ve been looking for an apartment in the area , I’ve been to every single one around 13th and colfax and nothing is going to beat this complex. From the moment I walked in there Liza and Sierra greeted me with smiles and were happy to answer any questions I had!! They have so much to offer and on top of that the staff is great!