West & Wright Apartments, auburn-al

My son lived here for 2 years. Great location close to campus! Any time there was an issue they were more than helpful and expedient. Outside of some wifi issues, the place was great - relatively quiet, own room, nice grounds. They could use more / larger garbage bins - that seems like it should be an easy fix - but many times on the weekends they start to overflow. No complaints for a college apartment at all.

It was a pretty rough move-in. The apartment was filthy, which we kind of expected because we did early move-in, but not quite as dirty as it was. The AC broke the very first day and they had to cut a hole into the ceiling which still has not been repaired. The washer dryer unit was full of black mold and still is. There’s also black mold coming out of the unit door where I assume the AC is. All of the hardware in the bathroom is corroded. and the TV does not work, which we’ve told them multiple times. We have been in the unit for 9 days

Honest review from someone who has lived here during most of my time at Auburn - The water has gone out multiple times since I’ve lived here. Last year it was out for 5-6 days and I had to go to a friend’s apartment just to shower and do laundry. There are three elevators, and somehow they’re constantly broken. During weekends/gameday theyll sometimes all be down. It actually baffles me how many times ive seen them repair these elevators - Packages usually take one to two days just to get logged into the mailroom and they just sit in their office - The building is on the busiest street in auburn, so getting out of the parking garage is a nightmare (can take 3 minutes just to take a left on West Gleen). - The Wi-Fi goes down regularly. Multiple times have I had to walk to the Libary just to work on an assignemnt bc of the WIFI - The place is honestly gets pretty gross. Trash routinely piles up in the trash chutes and ends up overflowing into the hallways. - The bike room is always flooded with 1-2 inches of water - Usally takes multiple weeks for them to repair any of the broken amentities that are in the apartment. This apartment is genually a joke among students at Auburn. You'll tell someone that you live here and they will actually laugh about it. There's WAY better options for the same price

Horrible place to send your child. As a parent, it’s extremely concerning to see how little management cares about the safety and well being of their residents. They clearly prioritize money over people. Management doesn’t listen to residents or their concerns, allowing issues like smoking weed in stairwells, a sewage leak that was left for three days, and even stalking on the premises. I’ve spoken with other mothers who have dealt with similar situations. The Wi-Fi constantly goes out and often takes days to be fixed, with no effort made to provide a solution. As a parent, it’s frustrating to know others and I are paying high rent prices for unreliable service, especially when college students depend on internet access to complete their work. While the maintenance staff are kind, they fail to properly fix recurring issues such as AC and refrigerator leaks. The only positive thing about this apartment complex is their cleaning lady, she is phenomenal and deserves recognition for her hard work.

Tickets are closed without the work bring performed - disappointing Light bulbs out in ceiling fan and shower fixture Dishwasher doesn’t run full cycle