The Mill at Auburn, auburn-al

I have lived here for two years, and I can confidently say you can find better. With management actively pushing renewals and new leases, I strongly encourage prospective residents to reconsider. In August 2024, I noticed mold in my unit for the first time. Management’s response was inadequate: they cut a small hole in the wall and placed a fan blowing air into the wall cavity with no exit point and no dehumidification. Over the following months, I continued to notice mold spots, but based on how poorly the initial situation was handled, submitting another maintenance request felt pointless. In July 2025, I returned to my apartment and discovered mold actively growing inside a vanity cabinet. I immediately submitted a maintenance request and asked that someone come on Monday morning, as I needed to return home for work. A maintenance worker arrived and simply sprayed MoldX on the area, stating he would return with a dehumidifier. During this time, I talked to my dad, a licensed general contractor, who advised that all affected drywall needed to be removed. When the maintenance worker returned, he spoke to my dad, and we were told the head of maintenance would follow up with us. That never happened. Communication from the property manager at the time, Stacy, was slow and incomplete, and she failed to provide photos we had repeatedly requested. Eventually, one of my roommates sent me photos of the removed drywall and vanity, which were clearly covered in black mold. Despite this, the area was closed back up without verifying that the moisture levels were safe. The work was messy, unprofessional, and failed to address the root cause. As anyone familiar with mold knows, spores spread quickly. It wasn’t until we threatened legal action that management finally brought in a third-party professional, something we had requested from the beginning. If you are looking for a clean and safe place to live, especially if you have asthma or mold allergies, The Mill is not it. This is not simply a management communication issue; it is a serious building and maintenance problem. That said, I want to be clear that the maintenance staff themselves are helpful. This situation was beyond their authority and ultimately reflects failures at the management and building levels. PS: DOCUMENT EVERYTHING!

This is my first year living at The Mill and I can’t say enough good things about this place I call home!! Super close to campus, great environment, perfect location to go on long walks and still feel safe, and of course staffed with the kindest people. The maintenance and office staff are incredibly fast, supportive and friendly. Every maintenance personnel who has helped fix issues in our apartment are kind, fast, and extremely helpful. Especially Drew, always going above and beyond to help!! My roommates and I are excited to live here yet another year and hopefully more to come!

The Mill at Auburn Management Staff is Amazing and the property is 2nd to None others. I have recommended the location to several coworkers and friends ... and even to Ride Share Drivers to pass the word a long to passengers seeking a new living arrangement and environment. I have really enjoyed and loved living here during My brief stint.

The Mill at Auburn was terrible in so many ways. I can’t believe the condition when we moved in. The office never responded to any of my son’s repair request or his room mates until months after moving in and then never fixed the issues. The worst part was when we discovered the MOLD situation behind the walls and also the dust coming through the vents into the apartment was unbelievable. My son was so sick for months while living there. I personally called, emailed and my son and his room mates filled out all the repair request forms. We also cleaned the apartment better than we left it. We took pictures to prove it and emailed it to them and then they still charged us a cleaning fee and then they turned us into collections.

Amazing service, I'm a college student at Auburn University starting my lease with three of my friends this fall semester. Something happened where we wasn't going to be able to room together and instead of ignoring it or shrugging it off like most other apartment complexes would, the staff (molly and Tai) worked tirelessly to help us and was able to get us set up with no complications at all. Was very stress free on our end. Amazing manager and staff