The Magnolia at Auburn, auburn-al

I just want to give a huge shoutout to the maintenance team at Magnolia at Auburn! Every time I've submitted a maintenance request, they've responded quickly and gotten the job done efficiently. They are always professional, friendly, and willing to help. The entire team is always kind, respectful, and has a positive attitude whenever they come by. It's clear that they genuinely care about the residents and take pride in their work. Having a maintenance crew that's reliable and helpful makes such a difference when living in an apartment community. Thank you for all that you do, you are greatly appreciated!

I lived here for two years. I would not recommend it. Maintenance barely does anything. If they do it’s usually with an attitude. Most of the stovetop elements in my apartment didn’t work. The hallway leading to my apartment was almost always dirty with trash and food (one of my neighbors was fond of throwing eggs all over the hallway). There are only a handful of trash bins for the entire complex, leading to people having to leave their trash out by the bin. The “gym” they keep advertising is nothing special. I’d equate it to a hotel gym tbh. Most of the equipment there is broken despite them advertising it as newly renovated. Every semester I’ve been there, someone has broken either the front or back gates at least once. Oh and those gates also close at really odd times. They also don’t allow subletting, so once you’ve signed that lease you’re stuck paying it for the length of the contract. The internet was spotty when I stayed which was an issue whenever I had assignments to complete. I recommend staying somewhere outside of Auburn. It’ll be a longer commute, but it’ll also most likely be a much better experience.

I wanted to take the time to share my honest experience living at this apartment complex. I moved in on February 3, 2025, after being approved and having to pay double rent upfront, which I understood and expected. However, from the very beginning, there were multiple red flags. First, residents are not allowed to properly view the exact apartment before moving in, and there was no display unit to show what the apartments actually looked like. When I arrived, the outside area already looked poorly maintained, with bird nests hanging above the entrance and debris on the stairs. Inside the apartment, several issues immediately stood out. The shower head looked dirty and damaged, the stove was incomplete and partially broken, and maintenance had to be contacted right away despite the apartment supposedly being move-in ready. The laundry area was another major issue — instead of having an in-unit washer and dryer, residents shared one washer and one dryer between multiple apartments. The area was filthy, covered in spider webs, bugs, and poor upkeep. At one point, I even found a used condom in the laundry area, which was extremely disturbing. The cleanliness throughout the property was unacceptable. Trash was often left outside, dog waste was found on the stairs, and there were ongoing issues with the toilet leaking black residue that required constant cleaning. Loud parties, disruptive neighbors, and suspicious people hanging around the property at night made the environment feel uncomfortable and unsafe. On top of that, management and leasing staff made residents feel uncomfortable, especially regarding rent payments and move-out concerns. Overall, this was a very disappointing first apartment experience. The property needs major improvements in cleanliness, maintenance, safety, and management professionalism.

ABSOLUTELY HORRENDOUS EXPERIENCE. It has been terrible for years, which is likely why they felt the need to rename the complex. The only positive thing I can say is the location-besides that, this place is not worth the price, especially compared to nearby competitors. You cannot reach the front office without physically walking up there yourself. TERRIBLE Something is always broken-AC, fridge, stove, washer/dryer, or the internet (ESPECIALLY the internet, which is absurd for student housing). TERRIBLE The property is unkept and unpresentable. There are areas missing sidewalks and a severe lack of dog waste bags. TERRIBLE The gym is tiny, outdated, and constantly missing weights/equipment. You're better off working out at home. TERRIBLE The entire property desperately needs remodeling. Rent increases every year, but there is zero effort put into improving the living conditions! SAVE YOUR MONEY AND LOOK ELSEWHERE!!!

Absolutely DO NOT MOVE HERE. This place is poorly managed and unsafe in every way imaginable!! Staff will not answer calls and do not return messages. My Daughter did not return after the holiday break. I moved her partially out in January, taking as much as we could in one car, leaving furniture/tv and many valuables behind, Locked up her room (I personally locked the door) to return with more people and a trailer to assist with the final move. Returned to find two people living and sleeping (upon arrival) in her LOCKED room with all her belongings, drug paraphernalia and drug aroma throughout after management subleased two other rooms which we did not approve which is required. My Husband argued and ultimately kicked the two vagrants out of her room and went to the office for assistance as the vagrants indicated “we have been staying here”; this was clearly becoming a dangerous situation for us. Office was closed so we called the posted emergency number as this deemed itself to be an EMERGENCY. Spoke with someone briefly, however did not receive any assistance or any onsite help whatsoever. Clearly we completed the move and sent emails Monday informing Mgmt and demanding our May/June rent be refunded along with our initial deposit. Asst Manager Tadreya responded debating the incident even happened, and then suggesting we did not lock our door and ultimately not accepting responsibility for it or the lack of security on the grounds to help us. Her exact response is attached. We will now seek Counsel for the monies owed to us which will now be the entire year for breach of Contract, plus legal fees. Outside of this, this site is very unsafe, terribly unkept and zero communication with the office as they refuse to answer the office line. ….And I won’t even go into the condition of the apartment on move in day! They’ve been given one star here, merely because it was mandatory to “post”.