The Connector, atlanta-ga

I had a great experience with Charles! The customer service was outstanding from start to finish. He was friendly, professional, and took the time to answer all of my questions. The tour was excellent very informative, well-organized, and made me feel welcomed and comfortable throughout the entire process. I truly appreciated their patience and attention to detail. Highly recommend!

We toured the connector recently and were impressed, Charles was very welcoming and made us feel like this place was home for the next year. Great amenities and staff. I feel confident our student is going to have a great experience here.

I lived here 2024-2025 and have similar experiences to residents that lived here in the same timeframe. Living here for a year, entering and leaving the apartment at different times throughout the day, I would say security was present maybe 10% of the time. During my time living here, a hot water pipe burst on the 25th floor. Residents were displaced from their apartment for long periods of time, with management not providing reasonable compensation. Students were seriously injured and possessions were destroyed. A timeline of three days by management quickly turned into over a month of not being able to live in my unit due to industrial grade fans and dryers being placed in my room. I sent an email regarding promised compensation and never got a response. Management is snarky and unhelpful. If you try picking your own packages up there is a high chance that sorting them takes multiple days. Complaints are not treated with respect and management spends more money to get people to sign leases here than addressing issues to improve the living experience. Elevators break down frequently, pool areas are not kept tidy, and gym equipment breaks without repair for weeks. Management recently installed a revolving door that I have yet to see anyone use. The install rendered the main entrance useless for two months, inconveniencing residents. This complex needs to set its priorities straight instead of neglecting residents concerns in priority of financial gain. Most positive reviews on here are people that toured the apartment, not actual accounts of residents.

I had a great experience touring The Connector! Charles was incredibly helpful, friendly, and knowledgeable throughout the entire process. He took the time to answer all of my questions, explain the different floor plan options, and made the tour feel very welcoming and informative. His excellent customer service really stood out and made a positive impression. The property itself was impressive, and Charles made the experience even better. Highly recommend touring with him if you’re considering living here!

I had a great experience working with Vashonda at the leasing office. From the moment we walked in, she was welcoming, professional, and genuinely eager to help. She took the time to understand what we were looking for and answered all of our questions with patience and clarity. During the tour, Vashonda was incredibly knowledgeable and made sure to highlight all the important features of the property. She made us feel comfortable, never rushed, and gave honest, helpful insights that made the decision process much easier. Overall, her positive attitude and dedication to excellent service really stood out. I truly appreciate how smooth and enjoyable she made the entire experience. I would definitely recommend working with Vashonda to anyone looking for a new place!