Paloma West Midtown, atlanta-ga

Would put zero stars if it were an option. This management company is built around squeezing as much money out of residents as possible, and it starts before you even sign a lease. They refuse to budge on rent and use pressure tactics like claiming there are only "3 rooms left" to rush you into signing, when in reality plenty of units are still open, then suddenly the deal gets cut in half once you've committed. It's a tactic clearly aimed at students who are anxious about not having housing lined up especially given the lack of housing around GT. The squeezing doesn't stop once you move in, it just shifts to move-out. I got charged a mailbox key I was never even given, and that only got removed after I pushed back in 7 different emails. On top of that, they billed me an absured amount for cleaning and a "full paint" job over things that were already there before I moved in, a loose tub panel and a few faint wall marks that could be wiped off with water. When I laid all of this out for them, I got ignored or handed a new form to fill out instead of an actual answer. Took 7 separate emails and 4 phone calls just to get any kind of response, and even then most of my questions were left untouched. Overall a frustrating, dishonest experience from start to finish. If you're a student looking at this place, know that they will find every possible way to get more money out of you, both when you sign and when you leave.

I have had great time living at this location. The rent is really good for the location. You are left alone in a good way to go about your day. Maintenance is pretty quick. Leasing office is pretty chill and welcoming, Marlon and Melissa were awesome today helping me my lease transfer. If I ever came back to school, you’d find me living here.

So I’ve just moved here I’d give it a perfect 5 , but it’s only my 2nd month. What I will say is they have worked effortlessly to get me in here. It’s been an easy move in and I’m very impressed by what I see. The building is new and you can tell. They keep it immaculate. They respond and follow up . The staff members that I’ve met thus far are very chill and pleasant…. My Unit I absolutely love it’s perfect for me and everything is updated… I don’t have any complaints ….

I had such a great experience at Paloma West Midtown thanks to Kiara, Angel, and Christal! From the moment I walked in, they were all incredibly welcoming, friendly, and attentive. Kiara made sure everything ran smoothly, Angel brought such a positive and upbeat energy, and Christal went above and beyond to make sure we were taken care of. Their teamwork and genuine kindness really stood out and made the whole experience special. Highly recommend!

** 2 weeks into staying here ** I want to say with ANY student living complex if you expecting perfection, just get your own place. But if you want something with a home feeling, in a convenient location and relatively cheaper price; choose Paloma. I waited before writing this review. So i can confidently say the pros outweigh the cons . S/o to the fast, attentive and professional staff as well. Karthik and Kayin from my entrance to exit attended to my needs thoroughly although i came for a MOVE - IN 30 minutes before they were set to leave. Kiara is the sweetest fr. She responded FAST and any MINOR issue i’ve had, she’s gotten on it. She also gave me the best move in gift !! FREE RENT . If that sounds good to you gone and apply and see what they got for you. Pros: - cheaper rent - convenience store/ food shops directly below - Two parking garages w/ free alternative street parking - bike lock-up ( this may seem like a bare minimum ) CLEAN and odorless property ( stairs, hallways, elevator) Cons: - ROOMMATES. Please prepare yourself to potentially stay with someone who doesn’t have the same mindset as you. If not, it may have you experience Paloma differently when really its a specific person. - The elevator is slow at some points. But i think that it’s because theres only one ?? - there may be small fixtures ( if any ) but Kiara immediately gets it handled when notified so not really a con. ** will update to continue reflecting full transparency but Paloma West Midtown and the staff 9/10.