Campus Crossings Briarcliff, atlanta-ga

I start my review to say: Perfect accommodation because I am international student at Emory >> There is no other transportation than Emory bus (operates on weekdays ONLY), but you must use either Marta local bus (I see it as miserable/ unclean/not punctual to schedule) or use Uber which is expensive. I am international student, so I am new to US lease property system >>> I faced challenge in getting good descent apartment, but Campus crossing came up as good option... because it is 15-minutes’ walk to Emory & 3-minutes uber ride... How ever the biggest disappointment was in communication >>> their staff NEEDS tunning in communication skills with the residents. My transparent story as below ... Read it carefully ... then decide your stay: After seeing the room (it was so perfect. I loved it), I agreed immediately for the room & paid non-refundable application fees on August 4th, 2026. The new staff did notify me that the room that I toured in is just (DEMO room not real one) >> when I came to move-in to two-bedroom apartment it was not as I expected >> the apartment dull, smell food (cooking items thrown around, fish smell, unventilated …etc.) >> I refused to move-in >> the manager offered me another apartment on next day &I must pay extra 100 $ for premium choice. I agreed and paid extra 100 $ for my 10 months stay >> the property charges 12 months even if you stay 1 month or 3 months or 6 months >> you must pay whole year. Another observation, I moved-on August 14, 2026>> I received email to pay the whole month (even if I stayed 2 weeks, I must pay the whole month)>>> Keep in mind this valuable information. Also, the staff did not notify me how long the application process will take??? Meanwhile, I was staying at Emory Convention Center Hotel (was expensive while waiting for campus crossing approval to move-in). Since August 4th, 2026, I have messaged the property >>> autoreply when you want to have the tour. I respond I already did the tour, and I am waiting for move in. Finally, after continuous follow-up I got email on August 14th, 2026, my application approved ... It took 10 days to get the response >>> without telling me WHY? >>> after several calls to the property I was told to get client back-ground checking. On next day of moving-in, I received email from property to fill in the inspection form within 48 hours (without explaining WHY???). When I asked property reception I filled the inspection form when the maintenance staff will come to fix them >>> I was told the inspection form is only to notify ONLY and off my responsibility on any damages existed before I move-in >> In order to get fixing some damages, I have to go on my application page and ask for maintenance service (after one week, I came to know this valuable information) >>> it should be explained like a notice on inspection page. One time, I forgot my apartment key, my roommate was away>> called duty staff to open the door for me >> informed me to open the door for you, need to pay the staff 75 $ On first week of moving-in I needed to buy big items, asked the property reception for Cart to assist me to escort the items >> not available. My recommendation: 1- PROVIDE your new staff with (Clear & ADEQUATE WRITTEN property guidelines to hand it to applicant. For example, inform the applicant that application process might take 7-10 days and give the reason why? I was told after several calls (client back-ground checking). 3- INFORM staff to explain to the resident inspection form only act as NOTIFICATION FORM ONLY NOT MAINTINANCE REQUEST & the resident needs to apply on the property page. 4- OFFER support to the residents in Emergency situation without additional cost (You must pay 75 $ to get staff to open for you not even giving you addiction key). For example, if residents forget their apartment key, offer help with our additional payment (complimentary service). 7- OFFER cart service (to off load heavy/big items), to the resident with suitable guaranteed method to ensure the cart returned.

PLEASE LISTEN TO ALL THE BAD REVIEWS I completely regret not listening to them. There’s a reason why all of the most recent reviews are horrible. Lived here for a year and this is what I have to say: - DO NOT SIGN LEASE the lease is incredibly predatory. If you ever want to break the lease you are responsible for paying all of the 12 month rent, and they don’t sub lease. And if you want someone to take over your lease they charge you almost $2000 for it. Leasing staff needs to be replaced or retrained to learn how to speak to people. - The leasing office staff are insufferable, no matter how nice you are to them about a problem that is not your fault they are incredibly rude and sassy and seem offended that you’re even contacting them. Which is fine if you only have to deal with that once but there is CONSTANT maintenance issues. -My first month living here I had no AC and my outlets wouldn’t work, they fixed it after a week. So a week with no AC and outlets that worked a quarter of the time. This absolutely sucks when you’re starting your first semester of school - My rest of the time living here I dealt with cockroaches at least once a month - Leasing office staff really just makes this place miserable. I would hesitate to contact them because I know when I’d call or go down to the office they’d have the worst attitude about having to do their job - Gate to parking constantly broken so you’re basically paying for no security which is the whole point of paying for gated parking Pros: - Flexible rent payment date (up to 4-5 days after the 1st) - Free shuttle stop for the apartments that take you directly to Emory - Study area - Gym - Spacious apartments - Mostly students live here, no issues with any neighbors everyone seems nice and to themselves - I finally finished my lease and was able to move out TLDR; Do NOT live here. Not worth the $$$$ and leasing office with their insufferable attitudes are awful to deal with and will just maximize your stress by 1000%

I highly recommend living somewhere else. The pros of this apartment is the Emory Shuttle stop and walking distance to the Kroger. Everything goes down hill from there. When I first moved in, several of my appliances were not working or broken. It took a full week before maintenance came to work on them, and some of them were never fixed during the duration of my lease. So many pests - roaches, beetles, silverfish. The parking garage gate is ALWAYS broken. I rarely saw it working as it should. Keep in mind parking is around 70-80 bucks. The leasing office is so rude, it’s astounding. Rent is extremely high in this place and you’d do better living somewhere else.

Super overpriced and constant maintenance issues. The place looks super nice when you tour, but in reality it’s super disappointing and expensive. We always paid rent and utilities on time, but when we moved in we experienced the following issues: -Broken AC unit that did not get fixed for A MONTH (Moved in during August btw). -Dining table in the main room was broken. -There was no dresser in one of the bedrooms. -Broken garbage disposal. -Was also locked out when I moved in. I told the leasing office several times I would be arriving after hours, and they told me they put the key in an amazon lock box outside so I could get in. They didn’t and I had to call maintenance to move in. Our microwave also broke later on and it took them a month to replace it. The maintenance people were all very nice and helpful when they did come, but they seemed chronically overworked and it took forever for anything to get fixed. The real issue is the leasing office. When we would kindly ask them to help speed up our maintenance issues they would be extremely rude and unhelpful. They honestly should have a hamster work the leasing office because the same amount of work would get done and at least a hamster can’t yell at you. TLDR: stay away from this place. The furniture sucks and is always breaking, there’s lots of maintenance issues, the leasing office people are mean, and you probably won’t be able to use the amenities anyways because they’re always under construction.

If you are an Emory student I highly recommend living somewhere else. From a tenant of two years: The apartment is close to a Kroger and is on the shuttle route to campus, but those might quite literally be the only two pros. If you don't like cockroaches then DO NOT LIVE HERE. In the past 2-3 weeks I think I have seen 5 cockroaches in my apartment. Not to mention one that was crawling around in the hallway. I thought that this just was a me problem, but another tenant also reported weekly cockroach sightings. Other bugs including gnats and smaller insects and ants are prominent as well. There are also giant spiders that have webs all over the parking garage areas. The gate to the parking garage is broken at least once every two weeks (either one side completey doesn't work or the gate just remains open), despite paying 85 DOLLARS A MONTH FOR PARKING. The electricity bills are RIDICULOSULY high. I didn't live in my apartment for 3 weeks, just to come back to my bill being over 200 dollars. I have talked to multiple other tenants with the exact same experience. The trash room on my floor is genuinely disgusting. There is a small chute that is somehow always clogged, and it gets so bad that the entire room will be filled with trash bags and you can't even walk in. Area around the trash room always smells awful. Leasing office workers are nice enough, but maintenance issues take forever to get approved. The door to the gym that is supposedly 24 hours would not respond and open to my key fob for the longest time. Overall the complex is just musty, there are always stains on the carpet and weird odors in the hallways. For how expensive the rent already is, including the insanely high electricity bills, I would not recommend living here unless, for some reason, it is your genuine last resort. For how much rent + utilities will cost, you're better off at a better facility with lower bills, because both will probably amount to similar prices.