Ikon, athens-ga

Hi everyone. If you can avoid renting at IKON AT ATHENS, please do. I want to share my experience so others are aware before signing a lease. 1. Move-in Experience I signed my lease weeks in advance, so the staff knew I would be moving in. Unfortunately, when I arrived, it was clear that no proper inspection had been done on the unit. I was simply given a key and sent to my room. When I walked in, several things were already damaged or unacceptable. The drawer was broken, the blinds were broken, there were bugs on the wall, and the kitchen counter was damaged & dirty. It was obvious the unit had not been properly checked before move-in. (See images.) After advocating for myself, I was eventually moved to a different building. However, the new building also had several issues, including pest control problems and additional broken items. Maintenance requests often took a long time to be addressed, and sometimes the issues were not properly fixed. 2. Being Charged for Damage We Did Not Cause At one point, my roommate reported a leak in the kitchen. This issue was not caused by anyone living in the unit. Despite the fact that we reported the problem when we noticed it, the property still decided to charge the residents for the damage. It was extremely frustrating and disappointing to be charged for something we did not cause and responsibly reported. 3. Management and Customer Service My experience with management, specifically Ms. Morgan Cotner, was also very disappointing. Whenever residents brought concerns or issues to her, she was dismissive and unhelpful. Rather than working toward solutions, there were often excuses and a lack of professionalism. Customer service is extremely important in property management, and unfortunately that standard was not met by her. She lacked customer service & shouldn't be a property manager. Overall, between the poor move-in experience, ongoing maintenance issues, being charged for damage we didn’t cause, and the lack of support from management (Ms. Morgan) , living here was very frustrating. My advice to anyone considering this property: do your research and consider other options before signing a lease. The deals and tours may seem appealing, but my experience did not match the impression given during the tour. Don’t let the deals + tours fool you avoid this place if you can

I have lived at Ikon Athens for about a year now and I have zero complaints. The unit I moved into was clean and renovated before I moved in. Throughout the year, the air conditioning, water, wifi, and everything has worked perfectly. The only time I have ever submitted a maintenance request has been to fix a light bulb and they came almost immediately. They have been using Geokey as a means of getting into our houses and through the gate and that has been super convenient for when I have people over because I can just let them in through my phone. There is plenty of parking for residents and nonresidents. The amenities (pool and gym) are very popular here. The staff is extremely friendly and promptly responsive. I have loved living at Ikon. I have lived at other complexes throughout Athens and this one is my absolute favorite.

Great experience at Ikon Athens so far. The apartments are spacious, the pool is amazing, and the office staff is really helpful. Maintenance is fast too—overall a great place to live!

Love living at Ikon Athens! The closets are huge and the pool is such a nice spot to relax. Staff is always friendly and maintenance is super quick. Definitely recommend!

Our student has been living at IKON in Athens and we’ve had a great experience overall. The apartments are modern, well maintained, and in a great location close to campus. The management team has been responsive whenever small issues have come up, and the amenities—especially the pool and fitness areas—are fantastic for college life. It’s been a comfort as a parent knowing our student is in a safe, clean, and supportive environment. Highly recommend IKON for anyone looking for quality student housing in Athens!