Liv+ Arlington, arlington-tx

I had a great experience working with Abigail. She was professional, friendly, and incredibly helpful throughout the entire process. She took the time to answer all of my questions, kept me informed every step of the way, and made everything feel simple and stress-free. Her positive attitude and excellent customer service really stood out. It’s clear that she genuinely cares about the residents and takes pride in her work. If you’re looking for someone who is knowledgeable, responsive, and easy to work with, I highly recommend Abigail!

Updated review- downgrading from 5 stars to 3 stars: My student hasn’t even moved in yet and we’ve already had issues with communication. I’ve called multiple times without receiving call backs. I leave a message for staff after the automated system picks up and never get a call back. I got through to a human the first time after about 8 separate calls over the course of 4 days last week. I called daily and they never returned a single call. I called yesterday for a separate issue without receiving a return call again and then tried again today and miraculously reached a human. I was asked to hold for a moment. I held for 18 minutes before they hung up on me without ever coming back on the line. Seems things change a great deal once the lease is signed. I have already encountered a billing issue as well. We were charged for something that a lease addendum stated would be no charge. We paid it to move ahead with our move in however I did that anticipating I could get it credited since it was an error. If I can’t speak with anyone I obviously can’t get it corrected. Reading other reviews online tells me communication and billing issues are big problems. I have concerns and hope this isn’t the kind of service the future holds for us. Initial 5 star review: I’ve been looking for a great place for my UTA freshman to live in the fall. We walked into Liv+ intending to view other apartments in the area afterward, but there was no need. Calvin greeted us with a smile immediately and made us feel right at home from the moment we entered. He took us on a leisurely tour allowing plenty of time for our dozens of questions- we never once felt rushed while viewing the property. Calvin answered knowledgeably and honestly about the community providing great information about amenities as well as the lifestyle and social events offered onsite. The units boast modern fixtures and plenty of space. A full kitchen with fridge, dishwasher, and microwave is available in addition to a washer and dryer in the unit. The property is clean and well maintained with beautiful landscaping and several common areas such as study rooms and a small “store” for convenient snacks and drinks with 24/7 access. They also have all of the usual apartment amenities such as pool and hot tub as well as a gym and yoga room - and it smelled fresh and clean! Calvin made sure to point out all of the security features as well. There are multiple doors requiring keys of various types and security cameras, as well as 24/7 onsite maintenance and live-in staff. Once we made the decision to move forward with a lease, and this was not a difficult choice, Calvin allowed extra time for me to read through everything without making me feel a need to hurry and still answered every single question with a smile. He is genuinely a gift to this community and I am so glad we were able to work with him to secure a new home for my student today. Thank you so much for Calvin and his kind and patient soul!

I’ve lived here for about 4 months and it’s been good so far. Maintenance has been consistent and professional. When things were out of their hands (elevator), they communicated why and how they were trying to solve it. Cassandra at the front office is great and very helpful as well.

Beware Incoming Residents: A Disappointing Four-Year Experience I lived at Liv+ Arlington for all four years of my undergraduate years while attending UTA. After finally moving out, I feel compelled to share my experience. This is the first review I have ever written, which should say a lot about how disappointing my experience with this property and its management has been. I tolerated many of these issues throughout college because, as a student with long days and nights at school, this place was essentially somewhere I came back to sleep. However, after four years, I believe prospective residents deserve to know what they may be dealing with. 1. Poor Management & Lack of Accountability As I was preparing to move out after the school year ended in May, I spoke with the front desk about ending my lease early. I was told that was not an option unless I found a subletter, which I was unable to find someone. I still moved out early May and turned my keys in early July. Despite having moved out and not stepping foot inside my unit for over two months, I was charged a trash violation that appeared on my account days after I turned in my keys. I immediately tried to contact the office to dispute the charge, but reaching an actual person was extremely difficult. The available phone numbers lead to Hunter, the AI system, making it unnecessarily difficult to speak to someone who can actually resolve an issue. There is also no easily accessible email for residents to contact management, essentially forcing residents to visit the leasing office in person. Unfortunately, even when I went to the office, the staff were often unhelpful and seemed unwilling to take responsibility for resolving issues. I was repeatedly told someone would "look into it" and "will speak with their manager," but no solution or follow-up ever occured. To make matters worse, I received an email stating that disputes must be submitted within 30-days of receiving the notice. When I attempted to submit my dispute, the form was already closed, despite still being well within the 30-day period. This prevented me from properly disputing a charge that I believe was wrongfully placed on my account. 2. Serious Safety & Security Concerns I had a concerning experience in the parking garage while living here. I caught someone take a photo of my license plate and confronted the individual. I wanted to report the incident to the leasing office and asked them to review the garage security footage, especially since my car was consistently parked directly in front of a camera. I was told management was unable to pull up the footage and I should file a police report. I went to Arlington Police Department and explained the situation, including that I was being told I needed a police report for the property to review its own camera footage. Even the officer I spoke with found it unusual that the property would not simply review its security footage. Ultimately, nothing came of the situation because the individual had not caused any documented harm. However, their lack of concern for their residents' safety was extremely disappointing and made living there feel uneasy. 3. Persistent Cleanliness & Pest Problems Cleanliness was another persistent issue. No matter how thoroughly my roommates and I cleaned our unit, there always seem to be roaches and other bugs. They appeared in both the units and common spaces, and this was not an isolated occurence. As students, we did our part to keep our apartment clean. However, there is only so much residents can do when pest and cleanliness issues persists throughout the property. I simply learned to tolerate these conditions while focusing on school. After four years, I am relieved to be moving on. I understand that no complex is perfect, but the combination of consistent poor communication, lack of accountability, security concerns, pest problems, and difficulty getting issues resolved made living here an extremely frustrating experience.

The staff is absolutely phenomenal. On my move-in day, they made it so easy to get everything done. I was able to complete everything in less than five minutes. They are super friendly and outgoing anything and everything you need. They are willing to help and I absolutely love the fact that I am living here. This is my thank you to some of the most amazing people