Liv+ Arlington, arlington-tx

This place is deceiving, everything is honestly nice...untill you get your own room. When I moved in, it was nothing like the show room. Mine was dirty, my room, living room, and kitchen. Im in a 4 bedroom apt and 2 of the housemates had been here (renewed). Just because there was ppl already in the apt doesn't excuse the the maintenance and cleaning. I know this for a fact because I work in the cleaning field and clean move out apartments😂. The windows, baseboards, window blinds, trims, TV, walls, and vents should have been dusted. The walls need to be repainted from water marks. The floor should have been swept and mopped. Everything in my room wasn't cleaned... after I mopped, the mop head was dark...had to go over it multiple time. Shower head needs to be replaced or cleaned. My chair in the room, one wheel is broke. Missing the glass around the light in kitchen. The couch is tore up, and the smaller couch has stains everywhere, it just dirty and also tore up... And its funny to me because they tell you that its hard to move in early because maintenance and cleaning has to be done, but like what was actually done...honestly nothing. Yall there is so much wrong with the apartment complex. The fees make no sense, just overlly trying to steal from you. Like $300 extra to move in early when the move in date is in the middle of the month...??? Still charging you full price for half the month and then expect to pay the full again for the 1st. Then knowing school starts the next day... I've had so many problems before even moving in with the ppl over the phone. It was too late for me though. Soooo if your a student just go to The Arlie or Campus edge ngl or stay on campus.

Since moving in at the beginning of July, I experienced several issues with my apartment that unfortunately weren’t resolved until I spoke with Cassandra at the beginning of August. From my very first interaction with her, she was incredibly professional, kind, attentive, and genuinely determined to help. She went above and beyond by personally bringing my concerns to management and making sure my issues were actually addressed rather than simply passing me along to someone else. What really stood out to me was how personable and attentive she was. She remembered both my friend’s and my names after just one interaction, which immediately made me feel seen and valued. She truly makes you feel like you’re talking to someone who cares about your experience rather than just someone doing their job. Now, whenever I have an issue, question, or concern, Cassandra is the first person I go to because I know she will listen and actually follow through. She is an absolute asset to the property and genuinely deserves recognition for the way she treats residents. You can tell she takes pride in her work and truly cares about helping people. Cassandra is the reason I’m giving 5 stars, and honestly, she deserves 10! She is amazing at what she does, and management is lucky to have someone like her on their team.

DO NOT MOVE HERE! Especially if you’re a first-time renter. In my experience, this place takes advantage of inexperienced renters, and the management is extremely unprofessional and incompetent. The leasing office is constantly making mistakes, especially Casandra. If you’re dealing with her, I strongly recommend asking for someone else because, in my experience, she gets things wrong more often than she gets them right. The towing situation is absolutely ridiculous. Residents are getting their cars towed despite paying monthly for their parking spots, and visitors are being towed as well. It feels like another way to squeeze money out of residents. Between the poor management, lack of accountability, and questionable towing practices, living here has been nothing but frustrating. They will take every dollar they can from you if you let them. Save yourself the stress, money, and headache and live somewhere else.

This is the worst apartment I’ve ever lived in . First of all, the roach infestation was a nightmare. When we moved in, it was a lot everywhere and the Thursdays pest control didn’t even do anything, roaches were still everywhere and we had to buy roach repellent sprays to kill the roaches whenever they appear. Also, I paid for a reserved parking spot but whenever somebody else parks on my spot, I couldn’t do anything, only the manager can call to tow a vehicle. I emailed them multiple times, but they never resolved the issue. I had to buy a parking cone to put on my spot so no one will park there again. The elevator stopped working multiple times and it took them at least 3 weeks to a month to fix the elevator, which was very inconvenient since we were on the 4th floor. When I moved out, they sent me a final statement and I saw that me and my roommate have to pay $375 EACH for a loveseat due to pet damage. Fortunately, I have photos from when I moved in, that the loveseat was already damaged and the photos are attached here. The roach infested apartment trying to charge us $750 FOR A LOVESEAT? Hell no. And, there’s a $60 fee for the adhesive on the dresser. I’ve never used any adhesives on the drawer, all I placed there were blankets and towels, make it make sense.

Honestly, I don’t even know where to start. The package situation alone has been ridiculous. This is the second time my package has gone missing after being delivered to the office. This time, I have three photos from the delivery person showing exactly where the package was left, including the date. Yet somehow, when I go to the leasing office, they tell me they can’t find it. What makes it even more frustrating is how incompetent the package system seems to be. Even when they text you saying your package is ready for pickup, you can go to the office and they’ll still be confused about where it is. Then you’re standing there being asked, “Are you sure it was delivered here?” Yes, I literally have photo proof. If the office can’t properly receive, organize, and keep track of residents’ packages, then maybe they shouldn’t be accepting packages at all. And then being told, “We can help you” or “Send us an email”—how exactly is that going to help when the seller has already confirmed the package was delivered and I’m already having trouble getting a refund? This is becoming extremely repetitive and frustrating. On top of that, the hallways constantly smell, there have been roach issues, and there are already enough other problems with the property that it’s becoming exhausting. Another thing I was not expecting when I moved here was how strict the noise/curfew rules would be. I was outside with friends simply talking and getting some fresh air, not disturbing anyone, and security came over telling us that it was “curfew” and that we needed to be inside. As a grown adult, it’s frustrating being told I can’t even sit outside and talk with my friends when we aren’t bothering or affecting any other residents. I honestly don’t understand some of the rules here. And if you signed your lease with the promise of receiving a gift card or some type of move-in incentive, don’t count on actually receiving it. I was told that management needed to release the gift cards, but we are now one to two months into living here and still nothing. If residents are expected to pay their rent on time, management should also follow through on what was promised when the lease was signed. At this point, it’s just one thing after another. If I had known this apartment was going to be like this before signing my lease, I honestly would have never signed it in the first place. I’m just looking forward to the day I can finally move out.