848 Mitchell, arlington-tx

If I could give this apartment complex negative stars, I absolutely would. Living here has been one of the most frustrating and disgusting experiences imaginable, and I genuinely would not wish it on anyone. Where do I even begin? The constant issues with maggots, mold, roaches, filthy hallways, and murky water make this place completely unacceptable. The conditions are unsanitary, unhealthy, and honestly shocking for a place people are expected to call home. On top of that, management seems more concerned with towing and booting residents’ cars than actually addressing serious living conditions. I’m a college student working hard just trying to get by, and despite having my vehicle properly registered, my car is constantly at risk of being towed or booted. In fact, this morning at 6 a.m., right before work, I walked outside to find my car booted yet again. The stress and inconvenience this causes is unreal. One of the worst experiences happened on a Friday night when my electricity completely went out. I went to the front office expecting urgent assistance, only to be told that it “wasn’t an emergency” and that I would have to wait until Monday. No concern, no urgency, nothing. Eventually, they moved me into a temporary unit, but somehow it was even worse. The entire apartment had a horrible sewage-like smell coming from the drains that never went away during my stay there — which lasted over a week. The lack of cleanliness, maintenance, and basic care for residents is beyond unacceptable. The hallways are filthy, the units are poorly maintained, and management consistently fails to take serious issues seriously. This apartment complex is, without question, one of the worst living experiences I have ever had. Save yourself the stress, health concerns, and constant headaches. DO NOT MOVE HERE. Just wait i'll be back to add more pictures after I get my car back .

I’m extremely disappointed with the front desk experience at 848 Apartments. The biggest issue is the way some of the female front desk staff speak to residents. They have been consistently rude, dismissive, and unnecessarily disrespectful. To be clear, I have not had this issue with Rob or the other male staff member whose name I don’t remember. My experiences with them have been fine. I understand that leasing staff cannot always solve every problem or accommodate every request. That’s completely reasonable. But there is a professional and respectful way to communicate that. Unfortunately, with some of the female staff, even asking a basic question or making a simple request feels like an invitation to be spoken to rudely. At this point, I could probably take lessons on how to be rude just from interacting with them. What makes it even more frustrating is that we were given incorrect information about the 5x5 floor plan. The locations/layout of the bedrooms and bathrooms were not properly explained, yet when we later had questions or requests, instead of receiving helpful clarification, we were met with attitude. Customer service and basic communication should be the bare minimum for anyone working in a leasing office. Residents are paying customers, and they should not have to prepare themselves for a rude interaction every time they approach the front desk. I genuinely think 848 management needs to pay much more attention to who they hire and how front desk employees are trained. Before anything else, leasing staff should know the property and its floor plans and, more importantly, know how to communicate respectfully with current and prospective residents. If you cannot resolve someone’s concern, that’s okay — but there is always a professional way to say it. Management seriously needs to address the attitude and customer-service standards at the front desk because this has made an otherwise simple resident experience unnecessarily frustrating.

PLEASE READ THIS BEFORE SIGNING A LEASE. I wish someone had warned me before I moved here. This was, without question, the worst apartment complex I have ever lived in. If you value your safety, your belongings, your vehicle, your health, or your peace of mind, do not move here. Based on my experience, this property should be investigated because the conditions are unacceptable and, in many cases, unsafe for residents. The building is filthy. Trash is constantly piled up throughout the property, the hallways have a foul smell, and the apartment I moved into had not even been cleaned before I received my keys. To make matters worse, my unit had a bug infestation from the beginning. No one should be paying rent to move into conditions like that. Maintenance is almost nonexistent. Things constantly break, work orders go unanswered, and when they do respond, repairs are often incomplete. I experienced ongoing HVAC issues that made my apartment uncomfortable to live in, yet getting a lasting repair was nearly impossible. One of the worst experiences I had was a plumbing leak that caused significant damage to my closet ceiling. I reported it multiple times through maintenance while the property was under Asset Living’s management. They fixed the plumbing leak but never repaired the damaged ceiling or replaced the drywall. Even worse, the leak damaged my personal belongings, including my clothing, and I was never compensated for any of the damage. Instead of taking responsibility for the issues I reported while living there, I was hit with additional charges after moving out. Being charged after dealing with property damage caused by the apartment itself was incredibly frustrating and unfair. Safety is one of the biggest reasons I would never recommend this property. Packages are stolen regularly, and management’s response is that the security cameras don’t work. The cameras in the building and parking garage are essentially useless, so if your car gets hit, scratched, vandalized, or broken into, don’t expect any help because there likely won’t be any footage available. To make matters even worse, residents are charged to park in the garage, yet the garage gate is frequently left open or doesn’t close properly. You’re paying for what is supposed to be secured parking, but the garage is left accessible to anyone. That completely defeats the purpose of paying for a “secured” garage and creates an unnecessary safety and security risk for residents and their vehicles. Parking is another nightmare. Residents also deal with vehicles being wrongfully booted and towed, creating unnecessary stress and expenses. The leasing office is one of the least professional I’ve ever encountered. Staff members are rude, dismissive, and unwilling to help. They treat residents like an inconvenience instead of customers. Management changes constantly, almost every year and nothing ever improves. It feels like there is no accountability because the people in charge are always changing. Prospective renters, especially students, should be extremely cautious. In my experience, this property adds questionable move-out charges and makes it difficult to dispute them, even when issues were previously documented through maintenance requests. Living here felt like constantly dealing with one problem after another: bugs, trash, broken HVAC, plumbing issues, poor maintenance, rude staff, stolen packages, a garage gate that doesn’t secure the property, non-functioning security cameras, wrongful towing and booting, and unfair move-out charges. Please don’t ignore the negative reviews like I did. I thought people were exaggerating, but they weren’t. I regret signing a lease here. There are far better apartments where your safety, property, and concerns are actually taken seriously. Save yourself the stress, financial loss, and constant headaches. Choose somewhere else.

Very disappointing experience with the management of these apartments. The management is one of the biggest issues here, with poor communication, a lack of transparency, and what I experienced as excessive and unexpected additional charges. The apartment itself may look good and can be suitable for staying, but a comfortable home is about much more than the apartment—it also depends on fair management and transparent pricing. Unfortunately, my experience was the opposite. Additional charges can make the overall cost significantly higher than expected, which is extremely frustrating for residents. I strongly recommend that anyone considering these apartments carefully review the lease, ask about every possible fee, and get all charges clearly explained in writing before moving in. Do not assume that the advertised price is the final amount you will pay. Based on my experience, I would think twice before choosing these apartments. A place to live should provide peace of mind, reasonable and transparent charges, and respectful management—not constant concerns about unexpected costs.

If I could give 0 stars I would. Living here has been an absolute nightmare. I would never recommend these apartments to anyone. RUNNNN My apartment has had mold issues that have caused me serious concern. Instead of feeling safe in my own home, I’ve had to worry about what I’m breathing every day. On top of that, there was an area downstairs with what appeared to be mold that was covered with plastic and left that way for months instead of being properly addressed. Seeing that made me lose all confidence that management takes health and safety seriously. The conditions around the property are just as disappointing. The hallways constantly smell like trash, making it unpleasant every time you walk to your apartment. The pool is advertised as an amenity, yet it seems like it’s never open, so residents are paying for something they rarely, if ever, get to use. Communication and transparency from management have been extremely disappointing. As a resident, I expect maintenance issues—especially ones involving potential mold—to be handled promptly and professionally. Instead, it feels like problems are ignored or hidden rather than resolved. No one should have to pay rent while worrying about mold, dealing with foul-smelling hallways, or paying for amenities that aren’t available. This has easily been one of the worst renting experiences I’ve ever had. If you’re thinking about moving here, I strongly encourage you to do your research, but overall just RUN there are way better and cheaper apartments that will be a bang for your buck!