The Yard Ann Arbor, ann-arbor-mi

Overall, this is a great place to live. My daughter has a nice apartment and there have been any maintenance issues, they were quickly remedied. That said, these apartments are flipped quickly so I would suggest renting your own carpet cleaner as well as giving everything a quick wipe down before you unpack. Honestly the only reason for four stars is the fact that literally every time I have ever visited my daughter, the fire panel is beeping. That is indicative of an issue and needs to be resolved. I don't know why this is not a major concern for the property owners as this constant beeping means something is broken and needs to be fixed. Lastly, for the price, I would expect the carpet in the hallway would be replaced and then cleaned on a regular schedule. I think employing a couple of full time housekeepers would go a long way.

The Yard on South Main was a great spot for UMich move-in day. I DJed the move-in event in their courtyard and the place feels classy and is super accommodating. Brooke went above and beyond to make sure everything ran smoothly for all the students and families. The whole staff had a great attitude and kept the energy high — there’s tons of vibe here. Highly recommend!

DO NOT believe their promotional leasing deals. The lease we signed included a $500 gift card as well as waived fees (see the lease below). They have failed to give us those gift cards was a nightmare to get them to waive those fees and they initially charged us all and forced us to pay (they still have not reimbursed my roommates for charging them). We have continually asked for the $500 gift cards and since move in during August they have promised them soon. Per our LEASE, we were to receive the gift cards "upon move in" and we were told that in writing as well (again attached below). Then we were told we should get them soon, and eventually gave us the deadline of by the end of September, which passed a week ago (see the emails sent below). Once it reached the end of September, they have completely stopped responding to me and my roommates emails. You can see the email sent on September 30th, that has never been responded to. Beyond being a blatant scam and a breach of our lease, it is also plainly a terrible way to treat renters and they continue to promote these gift cards! Do not promote things then not deliver for months on end and at least have the decency to respond.

Every month something new breaks, my AC has been broken for about 3 weeks now and in the winter my heat was broken. Genuinely kinda ridiculous for the price. Sometimes maintenance is speedy sometimes they are not. Genuinely depends on the week. Also, the hallways always stink, possibly because of the carpet. They aren’t cleaned nearly as frequently as they should be. The amenities are nice, that’s honestly what you’re really paying for. The units are nice as well, just alot of small issues that eventually pile up the longer you live here and realize it. Not terrible, but not the best.

I've lived at the yard for almost 2 years now, and the first year it was great. Still, the rent is expensive, the management is hard to communicate with, and my biggest issue is the security of packages. Last year, the situation was still dire. Many times, packages would be left outside the apartment building, but at least then, the leasing office would take packages for residents offering at least some security. This year, they've completely removed that. Their office doesn't even take packages anymore, and your package is MUCH more likely to be stolen/lost. Now, they have this colossal mess of a mail room. Your package could have been delivered 30 minutes ago, and you go to get it from the mail room, which is a SORRY excuse of a mail room just filled with shelves and labeled by floor with no security in site, and your package is lost/stolen. For reference, my sister and I have lost almost 4 packages now. My sister lost 1 early this year and then another one around now. I lost 2, one about last week and one this week. Then, when you go to the leasing office (when it's opened, which is hardly), they offer you practically no help. They've access to the secuity cameras and should at least help you figure out what happened to your package, but no this is too much of a request! There's no accountability from management, and they genuinely don't care if someone steals your package or you lose it. The circumstance is so terrible that I'm literally going to be delivering my packages to my friends' places because at least where they live, which is MUCH more affordable, they have security when it comes to their packages! Genuinely, I do not recommend this place, and maybe I would've a year ago, but now I can't wait to move into my new apartment.