The Varsity, ann-arbor-mi

I am very satisfied! The staff at varsity are very attentive, always providing hot drinks and snacks. It feels so warm coming back from the cold outside in winter!

The apartments are conveniently located and well maintained and the student staff is amazing. They consistently go above and beyond in doing more than what their job is supposed to be. They deal with being on call 24/7 for lockouts, logging packages, creating and displaying marketing materials and activities including designing social media campaigns, reviewing lease renewals, answering tenant and parent questions, checking in and checking out tenant apartments and dealing with disgruntled tenants when there are maintenance issues. They truly keep the office running! The apartments are overpriced but it’s location based. Overall I would recommend the varsity if you can afford it.

TO ANYONE TRYING TO FIND SOMEWHERE TO LIVE FOR 2026: DO NOT GIVE YOUR MONEY HERE!!!!!! Ignore my name, as I'm using my 6th-grade Google account to stay alias, but I have lived here for two years and can confidently say that this place IS NOT. WORTH. A DIME. OF. YOUR. MONEY. I will make this short and sweet, but I could go on and on. When my friends and I first moved in, there were shaven hairs in our bathrooms, dead fish in our cabinets (not a joke), scratches all over our couch, and most importantly: BED BUGS IN THE BEDS. Not a good start to the move-in! When we told the staff, we had to PROVIDE DOCTORS' NOTES FOR PROOF THAT IT WAS BED BUGS TO GET EXTERMINATION (in the end, they told us WE had to pay for it!), and they were EXTREMELY rude to my traumatized roommate. Throughout our experience, the ENTIRE staff (maintenance, college students hired part-time, and the managers) have been condescending, lazy, and just downright rude. Packages will be left unattended for DAYS while the staff just stares at their computers, elevators will be broken with no good updates, the entire common rooms/elevators/gyms/mail room/trash room are never cleaned (there was scattered food in front of the elevator for 10 hours while they just sat in their office!), and maintenance will embarrass you in front of your friends because you didn't hit the close button on the elevator! Literally the only nice staff I have ever met are the window cleaners and security guards. OH! Did I forget to tell you? You're paying a premium for dented and uncleaned apartments, except for the location? You could get the same room set-up at another high-rise for the same price with cleaner amenities, nicer staff, and not disgusting rooms! All in all, please, please PLEASE PLEASE do not give them their money. Your only plus is location, and even at that, there are BETTER options for location. I have never been happier to move out of a place quicker.

Living at the Varsity for the past three years, I can confidently say this is the place to live. It is off campus, but still close to state street and Kerrytown. The staff is amazing and goes above and beyond to accommodate their residents and respond in a timely manner. Trinity and Samantha specifically are amazing staff members! The amenities are such a nice feature and the gym is definitely the best “in apartment” gym I’ve seen off campus. I cannot recommend living here enough!

One elevator has been broken for over a month, no workers fixing it in that time. Extremely inconvenient and no updates. No offers for rebate or compensation from the management. Very disappointing experience. Other apartment buildings have offered residents compensation for minor inconvenience, such as wifi being out for a few hours. Their lack of professionalism in this matter is far worse than I would expect for how much they charge for rent. To provide update: it has now been over an additional month since this review was originally posted. Elevator is still broken and no compensation has been offered. I will not resign and advise anyone interested in apartment: DO NOT SIGN HERE