Six11, ann-arbor-mi

The management here is atrocious. I had the worst experience subleasing here last summer, and I would not recommend anyone ever agree to a sublease with this company. Last summer I subleased an apartment and when I walked in, the entire place was disgusting. The toilets were clogged. Food in the fridge. Belongings from previous tenants everywhere. Why should I have to pay a security deposit, when Six11 claimed they are not responsible for cleaning it before I arrived? It was so disgusting I had to hire a cleaning service. After trying to get in touch with management for HOURS… The management finally agreed over the phone that they would reimburse us. $600 for the cleaning service, we sent our receipt and waited. Well, after following up with them for weeks after, they changed their mind and never reimbursed us. The management here is absolutely horrible and I would NEVER stay here again.

I had an incredible experience touring this property! The community itself is absolutely stunning—modern, clean, and extremely well-maintained. The entire staff was so welcoming and helpful throughout the visit, but Vi especially stood out. Vi was so knowledgeable, friendly, and patient, taking the time to answer all of my questions and making the tour an absolute breeze. If you're looking for a great place with top-tier service, I can't recommend this place and their team enough!

My move in experience was exceptional as was the friendly staff. Dylan was so helpful in guiding me through my move in and throughout my first week staying there. Thank you Six11 for making my move in so easy and seamless.

Management did not handle my issue well at all, I'd even go as far as saying it is the worst management ever, and they don’t respect resident loyalty or preference. A new random roommate requested to be alone, and the girls in my apartment, including myself, requested no one fill the empty bedroom spot, especially not this late into the semester where we have already grown accustomed to our current living situation. Management went against all party wishes, trying to fill our empty room with a random roommate who clearly listed a preference of being alone. I have been a resident of this building for three years now and am very disappointed with this experience.

The building is beautiful, probably the nicest student apartments in AA. However, the management/leasing is fairly rude and unhelpful, mainly the non-student employees. The maintenance team is very fast with small projects, but i’ve lived here three years and the elevator has broken 1-2 times a month every month for 3 years.