Maple Cove Apartments of Ann Arbor, ann-arbor-mi

I would not recommend living here due to ongoing issues with maintenance, cleanliness, and overall property management. Maintenance: Maintenance problems were frequent and often took multiple visits to resolve. We had a persistent silverfish infestation that was reported several times but was never effectively addressed. Our washing machine, front door, and door lock all required repeated service calls because the door had shifted and would no longer lock properly. The dishwasher and garbage disposal regularly tripped the circuit breaker without a permanent fix. Winter maintenance was also poor. Snowplows routinely buried parked cars, sometimes piling additional snow onto vehicles, and never cleared the snow between parked cars, making it very difficult to get out of the parking lot after storms. In addition, vehicles without handicap permits regularly parked in the designated accessible spaces with little to no enforcement. Cleanliness: The common areas were not well maintained. Stairwells were rarely cleaned, and when they were, the cleaning was minimal. They often had an unpleasant odor, likely due to a combination of poor cleaning and the lack of climate control. We also experienced water leaks that caused part of the ceiling in our storage unit to collapse onto our belongings, damaging some of our property. Another leak caused additional damage later on. Whenever maintenance completed work inside our apartment, they consistently left behind sawdust, rags, and other debris instead of cleaning up afterward. Management and Organization: Communication from management was unprofessional and inconsistent. Rather than using the property’s tenant portal for official notices and maintenance updates, nearly all communication occurred through text messages and emails. Parking was also poorly managed. The lot is narrow, and many residents parked carelessly, taking up multiple spaces. When the lot was full, finding or accessing a parking space became unnecessarily difficult. Move out was very unclear and poorly communicated, landlord was not very responsive. Overall, the recurring maintenance problems, lack of cleanliness, poor winter upkeep, and disorganized management made this a frustrating place to live.

Great location and very well maintained.

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